首页
登录
职称英语
[originaltext]W: Good morning. My name’s William Johnson from an electronics co
[originaltext]W: Good morning. My name’s William Johnson from an electronics co
游客
2025-01-13
15
管理
问题
W: Good morning. My name’s William Johnson from an electronics company in Boston. I’d like to speak to Paula Brown, please.
P: Good morning, Mr. Johnson. How are things in your company?
W: Not as good as I had hoped, Mrs. Brown.
P: Oh, I’m sorry to hear that. What’s wrong?
W: You sent an engineer, a Mr. Bains, to repair the faulty valves on the pipe system you installed last year and he came without the necessary equipment. He tells me it will take him a week to get what he needs. We told him what he needed and yet he came here with nothing.
P: I guess he had to make an inspection to see what he had to get to do the repair.
W: Mrs. Brown, you know that is not true. We told you what was needed and now we have a further delay. It seems to me he has wasted his time coming to Boston. And in the meantime, we cannot use the pipes.
P: Well, where is Mr. Bains now, is he still with you?
W: I think he has gone now to his hotel. He told me he would return with the parts he needs but he didn’t say when exactly.
P: Leave it to me, Mr. Johnson. I’ll call him and talk to him myself. I’m sure we’ll work something out in a day or two.
W: I hope so, Mrs. Brown, because you know we are not very happy with the service you have provided for us. At the beginning it was fine, there were no problems, but now we have a little technical fault and we have wasted a lot of time.
P: I understand. Don’t worry. We’ll work it out.
W: Yes. It’s very important, Mrs. Brown. We don’t have much time.
P: Okay, I’ll talk to Mr. Bains and call you later today or tomorrow morning.
W: Right. I hope you have good news for me. Goodbye.
P: Goodbye, Mr. Johnson.
Question No. 19 What did the man complain about?
Question No. 20 How soon did the woman promise the man that the problem would be dealt with?
Question No. 21 Why was the engineer Mr. Bains unable to do the repair?
Question No. 22 What would the woman do after her talk with the man?
选项
A、The poor after-sale service.
B、The repairman’s skill.
C、The delay in delivering goods.
D、The high price of low quality goods.
答案
A
解析
转载请注明原文地址:http://tihaiku.com/zcyy/3911163.html
相关试题推荐
______[br][originaltext]Americansarefriendly,butintheirownway.Ing
______[originaltext]Americansarefriendly,butintheirownway.Ingeneral
______[br][originaltext]SentenceNo.1Youshouldinspectyourpurchasewhen
______[originaltext]SentenceNo.1Youshouldinspectyourpurchasewhenitis
[originaltext]Alex:IthinkIreallyneedtomove,Linda.Thisapartmentistoo
[originaltext]Alex:IthinkIreallyneedtomove,Linda.Thisapartmentistoo
[originaltext]Whenyoustopandthinkaboutyourhighschoolorcollegeyou
[originaltext]Whenyoustopandthinkaboutyourhighschoolorcollegeyou
[originaltext]Whenyoustopandthinkaboutyourhighschoolorcollegeyou
[originaltext]George:HiJenny.I’mthinkingofapplyingforajobwithamulti
随机试题
WhichofthefollowingisTRUEaboutthesafetyofputtingphotosonline?[br]
Inordertoraisemoney,AuntNicolahadto______withsomeofhermosttreasur
[originaltext]Somecolorsthatpeopleseelateatnightcouldcausesignso
BUILDING:FOUNDATION::A、apparatus:meshB、structure:pedestalC、cosmos:earthD、hi
[audioFiles]audio_eufm_j75_001(20082)[/audioFiles]A、Becausethepolicemanstopp
下列关于票据转贴现的表述,说法错误的是()。A.金融机构为了取得资金而转让
期货业协会自律监察委员会集体讨论作出纪律惩戒决定,会议至少应由()以上委员出席
某金融机构为增值税一般纳税人,按季申报缴纳增值税。2020年第二季度经营业务如下
对发电机外部相间短路故障和作为发电机主保护的后备,当发电机容量为50MW及以上时
某工程投标出现下列情形,评标委员会应当否决的投标是()。A.甲公司的报价超过标底
最新回复
(
0
)