[originaltext]W: Customer Service Center, what can I do for you?M: I am callin

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问题

W: Customer Service Center, what can I do for you?
M: I am calling to inquire about the delivery of the sports shoes we ordered.
W: May I know your order number?
M: It is 5116.
W: I’m very sorry. The delivery is delayed due to bad weather.
M: That’s too bad. We are suffering loss every day.
W: Don’t worry, [2]we can offer you another 5% discount.
M: That sounds fine. Please arrange our order as soon as possible.
W: We will. Sorry again.
Question 1. What has happened to the order of the sports shoes?
Question 2. What suggestion does the woman make to solve the problem?

选项 A、Some shoes are missing.
B、Its delivery is delayed.
C、The order is cancelled.
D、Some packages are damaged.

答案 B

解析

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