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Better your English and customers service skills in a better caree

游客2024-06-28  51
问题               Better your English and customers service skills in a better career
    Join our fast expanding team and you will be involved in customer Service activities for our customers at our Data Processing Center. It’ s a career opportunity where you can use and develop your language skills, your customer service skills and supervisory(监管) skills. Right now we arc looking for:
    Section Head, Correspondence
    In this supervisory role, you will lead a small team to prepare written replies for customer enquiries and instructions according to our company polices and guidelines. You will identify customers’ needs to ensure high service standards.
    You should hold a degree, preferable in English, with supervisory experience in the service-related field, ideally involved in customer correspondence. As a team leader and decision maker, you must possess excellent interpersonal and communication skins and be proficient in written and spoken English and Chinese.
    In return, you will be offered an attractive salary and other benefits. If you are interested, please apply by sending your detailed resume, quoting (引用) reference number SHC/ GOO3 with expected salary by e-mail to: careers51@ hsbc.com.hk
    Applicants who are not contacted within four weeks may consider their application unsuccessful.
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