首页
登录
职称英语
1. Planning and making calls2. Opening a callA—Identifying yourself C—Explaini
1. Planning and making calls2. Opening a callA—Identifying yourself C—Explaini
游客
2024-06-21
40
管理
问题
1. Planning and making calls
2. Opening a call
A—Identifying yourself C—Explaining the purpose of the call
B—Identifying the caller D—Asking about the purpose of the call
3. Closing a call
E—Confirmation(确认)G—Saying goodbye
F—Closing words H—Thanking
4. Taking and leaving messages
I—Excuses L—Repeating
J—Messages M—Reassuring(消除疑虑)
K—Taking notes
5. Telephoning practice activities
N—Describing people and places P—Making complaints(抱怨)
O—Making appointments Q—Making inquiries
Example:(Q)查询(l)打电话前的准备 [br] ( )结束语( )记录留言
选项
答案
F,K
解析
转载请注明原文地址:http://tihaiku.com/zcyy/3643615.html
相关试题推荐
1.Planningandmakingcalls2.OpeningacallA—IdentifyingyourselfC—Explaini
1.Planningandmakingcalls2.OpeningacallA—IdentifyingyourselfC—Explaini
1.Planningandmakingcalls2.OpeningacallA—IdentifyingyourselfC—Explaini
Beforemakingaspeech,weoftenneedtomakebriefspeakingnotes.Youcan
Beforemakingaspeech,weoftenneedtomakebriefspeakingnotes.Youcan
Beforemakingaspeech,weoftenneedtomakebriefspeakingnotes.Youcan
MissLiudoesn’tmind______yourhomeworkaslongasitisdonebyyourself.A、yo
MissLiudoesn’tmind______yourhomeworkaslongasitisdonebyyourself.A、yo
OurcompanyoffersafullrangeofSmartHomeproducts,focusingonmakingyo
OurcompanyoffersafullrangeofSmartHomeproducts,focusingonmakingyo
随机试题
Choosethecorrectletter,A,B,CorD.Writethecorrectletterinboxes33-37
[originaltext]CupidcanalwaysusealittleencouragementeveninSpain.Me
TheTroodosareaofCyprusisonlyanhour’sdrivefromthecoast,sowhynot
穿山甲药材来源于A.鲮鲤科B.芫青科C.鲍科D.壁虎科E.鳖蠊科
从所给的四个选项中,选择最合适的一个填入问号处,使之呈现一定的规律性: A.如
下列关于消防应急灯具的选择,说法错误的是()。A.未设置消防控制室的住宅建筑,
治疗食管静脉曲张破裂出血,以下哪项措施最有效A.安络血肌肉注射 B.静脉应用垂
下列关于家庭生命周期的说法中,正确的有()。A.家庭形成期是从结婚到子女婴儿期
要想达到较高的评价者信度,需要注意的问题包括()。A.测试过程要标准化
根据增值税法律制度的规定,下列各项中,免征增值税的有()。A.托儿所提供的保育服
最新回复
(
0
)