2. 职称英语
  3. Directions: For this part, you are allowed 30 minutes to write ,4 Letter of Comp

Directions: For this part, you are allowed 30 minutes to write ,4 Letter of Comp

游客2024-05-15  35
问题 Directions: For this part, you are allowed 30 minutes to write ,4 Letter of Complaint. Suppose you rent a house through an agency. The hot water heater has broken. You phoned the agency a week ago but they haven’t repaired it yet. So you write a letter to the agency. You should write at least 150 words to explain the situation and to tell them what you want them to do about it.
                       A Letter of Complain
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答案                                         A Letter of Complaint
Dear sir,
    I am a roomer living in a fiat rented through your agency. And now I am writing in hope of bringing your attention to the problem of my hot water heater. ! request your prompt reaction to this matter.
    A week ago (Nov. 20), after a day’s hard work, I returned to my flat and meant to take a warm shower. But when I turned on the tap in the bathroom, I found that hot water was not available. It was obvious that something was wrong with the hot water heater. Immediately I called your agents and explained the situation to one of them whose name is Henry Dick. He promised to send a repairman right away to come over and have a check. This repairman, after checking, said that a certain part needed replacing and that he would come again with the needed part the next day.
    But up to now, after one week has passed, that workman has never appeared and my boiler is still out of work. I am sure you understand how strongly I feel about this situation, especially in such cold whether. I strongly hope you send workers to come to solve this problem at once.
    I’m looking forward to your immediate response.
                                                                                   Sincerely yours,
                                                                                          Richard
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