Everybody loathes it, but everybody does it. A recent poll showed that 40% o

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问题 Everybody loathes it, but everybody does it. A recent poll showed that 40% of Americans【C1】______the practice. In America alone, tipping is now a $16 billion-a-year industry. Tips should not exist. So why do they? The conventional wisdom is that tips both【C2】______the efforts of good service and reduce uncomfortable feelings of inequality. The better the service, the bigger the tip.
But according to new research from Cornell University, tipping no longer serves any useful function. The paper analyses data from 2,547 groups dining at 20 different restaurants. The correlation between larger tips and better service was very【C3】______: only a tiny part of the variability in the size of the tip had anything to do with the quality of service. Customers who rated a meal as "excellent" still tipped anywhere between 8% and 37% of the meal price.
Tipping is better explained by culture than by economics. In America, the custom has become institutionalized: it is regarded as part of the【C4】______cost of a service. In a New York restaurant, failing to tip at least 15% could well mean【C5】______from the waiter. Hairdressers can expect to get 15-20%, the man who delivers your groceries $2. In Europe, tipping is less common; in many restaurants, discretionary tipping is being【C6】______by a standard service charge. In many Asian countries, tipping has【C7】______really caught on at all.
How to【C8】______for these national differences? Look no further than psychology. According to Michael Lynn, the Cornell paper’ s co-author, countries in which people are more extrovert, sociable or neurotic tend to tip more. Tipping relieves anxiety about being served by strangers. And, says Mr. Lynn, "in America, where people are【C9】______and expressive, tipping is about social approval. If you tip badly, people think less of you. Tipping well is a chance to show off. " Icelanders, by contrast, do not usually tip—a measure of their【C10】______, no doubt.
A)reward B)extroversion C)additional D)weak
E)replaced F)ever G)abuse H)account
I)introversion J)never K)accepted L)torture
M)outgoing N)hate O)vague [br] 【C1】

选项

答案 N

解析此处应填动词。根据首句句意“美国人憎恶给小费，但是人人都得给小费”推断该空所填动词含有情感色彩，而且和loathe是近义词，选项hate“讨厌，厌恶”合适，为正确答案。

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