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[originaltext] In my line of work, I receive a lot of e-mails. I also send a
[originaltext] In my line of work, I receive a lot of e-mails. I also send a
游客
2024-01-24
59
管理
问题
In my line of work, I receive a lot of e-mails. I also send a lot of e-mails, though social media and messaging apps have taken over some of the roles from e-mail as a form of communication. (22) E-mail is likely to retain an important role for business communication in the future. Surprisingly though, a lot of companies and organizations lack formal guidelines for e-mailing. As most of you will soon be entering the workforce, I would like to share with you my own rules for e-mailing. If someone sends you an e-mail, reply to them, acknowledging the e-mail. A simple "thank you" lets the sender know that their e-mail has arrived safely, that it has not been lost among what could be fifty other emails that have arrived in your e-mail in box that day. (24) It is not necessary to reply to a mass e-mail sent to numerous recipients. These emails are often informative rather than personalized correspondence requiring a response or action. (23) But it’ s common politeness to respond to a personal message preferably within 24 hours of receiving it.
It’ s also important to use proper English. Just because e-mails are a quick form of communication doesn’ t mean e-mails, especially business e-mails, should be written using informal, shortened forms of words. Think of an e-mail as a letter. Spelling, grammar and punctuation should not be overlooked. (25) And never use capitals to emphasize a word or words in an e-mail. It’ s the same as yelling.
Questions 22 to 25 are based on the passage you have just heard.
22. What does the passage say about e-mail?
23. What should one do upon receiving a personalized e-mail?
24. What does the passage say about a mass e-mail?
25. What should one do when writing a business e-mail?
选项
A、Save the message in their file.
B、Make a timely response.
C、Examine the information carefully.
D、See if any action needs to be taken.
答案
B
解析
题干问的是收到一封个人邮件时该怎么做。短文中提到,在收到个人信件后24小时内回复是一般的礼貌,故答案为B(及时回复)。A项(将信件保存到文档中)、C项(仔细查阅信息)和D项(看是否需要采取行动)短文中均未提及,故排除。
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