首页
登录
职称英语
[img]2021m4s/ct_ve01004004m_eyyjsdreada_0059_202104[/img] When difficult p
[img]2021m4s/ct_ve01004004m_eyyjsdreada_0059_202104[/img] When difficult p
游客
2023-10-19
44
管理
问题
When difficult people express themselves orally, they generally want at least two things:they’ve been heard and they’ve been understood.As a good communicator should be a good listener, five steps are advocated toward good listening.
The first step is cooperating.How does a difficult person know that you’re listening and understanding? In fact, it’s through the way you look and should while he is talking.You may help him to fully express his thoughts and feelings.You do this by nodding your head in agreement, making certain sounds of understanding.
When the person begins to repeat what’ s been said, it’ s a signal of step two:turning back.It means that you repeat back some words he is using, sending a clear signal that you’re listening carefully and that you think what he is saying is important.
Having heard what he has to say, the next step is clarifying.At this point, you start to gather information about what is being communicated.Ask some open-ended questions, which will allow you to figure out what intention he is hoping to satisfy.
The fourth step is to summarize what you’ve heard.This allows you to make sure that both you and the difficult person are on the same page.When you do this, two things happen.First, if you’ve shown that you’ve making an effort to understand completely.This increases the possibility of gaining cooperation from him.
Having listened carefully, you’ve now arrived at the point of confirming with the person that he feels that his thoughts have been fully voiced.Ask if he feels understood.
When enough sincere listening, questioning, and remembering are brought together, understanding is usually achieved and a difficult person becomes less difficult and more cooperative.
[br]
选项
答案
easier
解析
从文章内容可知,如果说话人被理解了,那么他会变得更容易亲近,故答案是easier。
转载请注明原文地址:http://tihaiku.com/zcyy/3112549.html
相关试题推荐
________,itwascompletedontime.A、DifficultasthetaskwasB、Difficultaswa
Hesaiditwouldnotbeallthatdifficulttoreachapeacefulconclusiontothe
Itwasfeltthathelackedthe________topursueadifficulttasktotheveryend
________toschoollifewaslessdifficultthanthepupilhadexpected.A、Adhering
PassageTwo[br]Whyisitdifficultforlow-incomefamiliestocookhealthymea
Thepolicehaddifficultyin________thefansfromrushingontothestagetotake
[img]2012q2/ct_eyyjsdz2005b_eyyjsdreada_0923_20121[/img][br]WhichjobdidJane
[img]2012q2/ct_eyyjsdz2005b_eyyjsdreada_0923_20121[/img][br]Howmanyjobshas
[img]2012q2/ct_eyyjsdz2005b_eyyjsdreada_0923_20121[/img][br]WheredidJaneWes
[img]2012q2/ct_eyyjsdz2005b_eyyjsdreada_0923_20121[/img][br]WhatisJaneWestm
随机试题
WhichofthefollowingworksisdifferentfromtheothersintheAmericanlitera
Ensuringaccesstoqualitybasiceducationiscriticalforremovingchildren
[originaltext]M:I’mexhausted!Ican’tseestraightanymore.W:Callitaday
PsychologistsinBritainhavesaidthatthelastfullweekofJanuaryisth
Inanysociety,nomatterhow【C1】______,someindividualshaveauthority【C2】
IfyouarestayingintheUKformorethan6months,itmaybeusefultoopen
要使知识的掌握真正促进智力的发展,需要哪些条件?
生成原尿的有效滤过压等于A.肾小球毛细血管血压-血浆胶体渗透压+囊内压 B.肾
下列关于批发环节消费税的规定中正确的有()。A.自2015年5月10日起,
存款人更改名称,但不改变开户银行及账号的,应于( )内向开户银行提出银行结算账
最新回复
(
0
)