首页
登录
职称英语
1. Planning and making calls2. Opening a callA—Identifying yourself C—Explain
1. Planning and making calls2. Opening a callA—Identifying yourself C—Explain
游客
2023-09-20
61
管理
问题
1. Planning and making calls
2. Opening a call
A—Identifying yourself C—Explaining the purpose of the call
B—Identifying the caller D—Asking about the purpose of the call
3. Closing a call
E—Confirmation (确认) G—Saying goodbye
F—Closing words H—Thanking
4. Taking and leaving messages
I—Excuses L—Repeating
J—Messages M—Reassuring (消除疑虑)
K—Taking notes
5. Telephoning practice activities
N—Describing people and places P—Making complaints (抱怨)
0—Making appointments Q—Making inquiries
Example:(Q)查询 (1)打电话前的准备 [br] ( )弄清对方身份 ( )结束通话
选项
答案
B,3
解析
转载请注明原文地址:http://tihaiku.com/zcyy/3030097.html
相关试题推荐
Doyouagreethatitisimportanttomakeyourself(understand)______understoodm
Christmasisawonderfultimeoftheyear.Haveyourselfamerryhomemadehol
Christmasisawonderfultimeoftheyear.Haveyourselfamerryhomemadehol
Christmasisawonderfultimeoftheyear.Haveyourselfamerryhomemadehol
Theauthor’smainpurposeinthisarticleistoexplainthe______.[br]ThePaci
Theauthor’smainpurposeinthisarticleistoexplainthe______.[br]Alloft
LostPropertyOfficeOpeninghoursTheofficeisop
LostPropertyOfficeOpeninghoursTheofficeisop
LostPropertyOfficeOpeninghoursTheofficeisop
Firstofall,weappliedourselvestoidentifyingtherootcauseofournational
随机试题
(1)JewishcommunitiesspreadrapidlythroughouttheMediterraneanworldfrom
Thepredictabilityofourmortalityratesissomethingthathaslongpuzzled
[originaltext]CrimeisaseriousprobleminBritain.Onesortofcrimewhic
Ithadoccurredtoherearlythatinherposition—thatofayoungpersonspe
[originaltext]Nowadaysmoreandmorepeoplehavetospendlengthyhoursbef
[originaltext] WoolworthsisoneofthebestknownnamesontheBritishHighS
请认真观察下面这幅漫画,就漫画中所反映的社会现象,谈谈看法。
老师归纳总结: 歌剧《洪湖赤卫队》在1959年首演于武汉,描写了土地革命战争时期,洪湖根据地的一支赤卫队在韩英、刘闯的带领下,同彭霸天为代表的反动势力进行的
某市一建筑施工企业为了能够按工期要求完工,向施工项目部增派劳动力。其中,刘某和李
关于工程总承包的说法,正确的是()。A.工程总承包企业经建设单位同意或根据
最新回复
(
0
)