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职称英语
Directions:This part is to test your ability to do practical writing.You are
Directions:This part is to test your ability to do practical writing.You are
游客
2023-09-19
51
管理
问题
Directions:This part is to test your ability to do practical writing.You are required to write A Letter of Complaint according to the following information given in Chinese.Remember to do the task on the Translation/Composition Sheet.
说明:以顾客王小林的名义给ABC商店经理Johnson先生写一封投诉信,主要内容如下:
1.你两周前购买了一台洗衣机,用了三天后洗衣机出现故障(内容自拟);
2.你曾打电话到商店的客户服务中心,他们答应上门维修。但至今未派人来;
3.要求对方尽快派人上门修理,或更换一台新的洗衣机;否则要求全额退款(full refund);
4.结束语(自拟)。
选项
答案
Dear Mr. Johnson,
I bought a washing machine from your shop two weeks ago, but I regret to tell you that it went down three days later. After checking, I assumed that the machine couldn’t work due to the improper packing. I called the Customer Service Center and they promised to offer on-site repair. However, they haven’t sent any one yet. Therefore, I would like to ask you to repair the machine as soon as possible or to replace a new one. Otherwise, I demand that a full refund be made to me. Thank you for your consideration and I will be looking forward to your reply.
Yours, sincerely
Wang Xiaolin
解析
本题要求写一篇关于洗衣机质量的投诉信。考生在写作时应注意:1)英文投诉信的措辞;2)审题认真,切勿遗漏要点和信息;3)语言简练规范。
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