[originaltext]W: English Language Center. How may I help you? M: Yes. I’m call

W: English Language Center. How may I help you?
M: Yes. I’m calling to find out more information about your program.
W: Well, first of all, the purpose of our program is to provide language learning opportunities to this area’s community, whether a student’s goal is to master basic functional language skills for his or her job, or to enter a U. S. college or university.
M: Okay. I’m calling just for a friend who is interested in attending a U. S. university.
W: And(19)that’s the kind of instruction that we provide, from basic communication courses to content-based classes such as Computer Literacy, Intercultural Communication, and Business English.
M: Great. What are your application deadlines for the next semester?
W: Well,(20)we ask applicants to apply no later than two months before the semester begins.
M: And how does one apply?
W: Well, we can send you an application and you can e-mail it back to us, or you can fill out our application on our website.
M: And are there other materials I would need to send in addition to the application form?
W: Yes.(21)You would need to send in a $35 non-refundable application fee, a sponsorship form indicating who will be responsible financially for the student when studying in our program , and a bank statement showing that you or your sponsor has sufficient funds to cover tuition expenses and living costs for the entire year of study.
M: And how can I send these materials to you?
W: You can either send the application packet by regular mail or you can fax it.
M: And what is the tuition for a full-time student?
W: It’s two thousand thirty dollars. We accept cash and credit cards.
M: I think that’s all about it.
W: Okay, great.
19. Which is mentioned as a course of the English Language Center?
20. If the next semester starts on September 1st, when is the deadline of application?
21. What are needed in the application packet?