首页
登录
职称英语
Not too long ago, a guest checking out of our Polynesian Village resort at W
Not too long ago, a guest checking out of our Polynesian Village resort at W
游客
2023-07-23
48
管理
问题
Not too long ago, a guest checking out of our Polynesian Village resort at Walt Disney World was asked how she enjoyed her visit. She tell the front-desk clerk she had had a wonderful【S1】______, but was heartbroken about losing several rolls of Kodacolor film she had not yet【S2】______. She was particularly upset over the loss of the pictures she had shot at our Polynesian Luau, as this was a memory she【S3】______treasured.
Now, please【S4】______that we have no written service【S5】______covering lost luau snapshots.【S6】______, the hostess at the front desk understood Disney’s philosophy of【S7】______our guests. She asked the woman to leave her a couple of rolls of fresh film, promising she would take care of the rest.
Two weeks later, this guest received a package at her home. In it were photos of the entire cast of our luau show, personally autographed by each performer. There were also【S8】______of the parade and fireworks in the theme park, taken by the front-desk【S9】______on her own time, after work. I happen to know this story because this guest wrote us a letter. She said that never in her life had she received such compassionate【S10】______from any business establishment. Heroic service does not come from policy manuals. It comes from people who care--and from a culture that encourages and models that attitude.
A.abandon B.prospect C.vacation D.especially
E.standards F.developed G.understand H.fortunately
I.qualify J.access K.desperate L.hostess
M.service N.caring for O.photos [br] 【S6】
选项
答案
Fortunately
解析
这个句子起承上启下的作用,从后面事情发展的结果,顾客得到了很多精美的照片,说明是服务员理解了顾客的心情并迎合了她的需要,所以应当选用Fortunately。
转载请注明原文地址:http://tihaiku.com/zcyy/2862262.html
相关试题推荐
Nottoolongago,aguestcheckingoutofourPolynesianVillageresortatW
Nottoolongago,aguestcheckingoutofourPolynesianVillageresortatW
Nottoolongago,aguestcheckingoutofourPolynesianVillageresortatW
Nottoolongago,aguestcheckingoutofourPolynesianVillageresortatW
Nottoolongago,aguestcheckingoutofourPolynesianVillageresortatW
Nottoolongago,aguestcheckingoutofourPolynesianVillageresortatW
[originaltext]Villagesindevelopingcountriesoftenlackmanythings.Book
[originaltext]Villagesindevelopingcountriesoftenlackmanythings.Book
Theviewoveravalleyofatinyvillagewiththatched(草盖的)roofcottagesaro
Theviewoveravalleyofatinyvillagewiththatched(草盖的)roofcottagesaro
随机试题
BillionsofyearsbeforetheSunwasborn,theMilkyWaygalaxyflickedout
Thehumanfaceisaremarkablepieceofwork.Theastonishingvarietyoffa
Naturallanguageinterfacesenabletheusertocommunicatewiththecomputer
雷尼替丁抑制胃酸分泌的作用机制是A.与溃疡面结合形成保护屏障 B.抑制壁细胞分
属于收费站计算机系统的有()。A.收费站计算机 B.打印机 C.光刻录机
A.地高辛B.洋地黄毒苷C.毒毛花甙KD.毛花甙CE.铃兰毒甙血浆半衰期最长的是
采用杜邦分析法进行战略控制时,有关净资产收益率的公式正确的是( )。A.净资产
调解员应当( )。A.公道正派 B.联系群众 C.关心群众 D.热心调解
商业银行内部控制要与商业银行的经营规模、业务范围、竞争状况和风险水平相适应,并随
贾某与陈某的借款合同纠纷经乙市中级法院审理后作出终审判决,要求陈某在判决生效后的
最新回复
(
0
)