首页
登录
职称英语
When a consumer finds that an item she or he bought is faulty or does not li
When a consumer finds that an item she or he bought is faulty or does not li
游客
2023-07-20
46
管理
问题
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s claim for it, the first step is to present the【B1】______at the store. In most cases, this action will produce results. However, if it does not, there are various【B2】_____ the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain【B3】______to the store manager. In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s【B4】______, if he or she has a just claim. Consumers should go to the store of purchase to complain whenever possible, but if they cannot get to the store, it is【B5】______to phone or write the【B6】______in a letter. Complaining is usually most【B7】______when it is done politely but firmly, and especially when the consumer can show what is wrong with the item in 【B8】______. If this cannot be done, 【B9】______, rather than by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, 【B10】______. But if a polite complaint does not achieve the desired result, the consumer can go a step further. 【B11】______ [br] 【B11】
选项
答案
She or he can threaten to take the seller to court or report the seller to a public organization responsible for protecting consumers’ rights
解析
They can threaten to sue the seller or report to public organization protecting consumers’ rights
转载请注明原文地址:http://tihaiku.com/zcyy/2854799.html
相关试题推荐
Complainingaboutfaultygoodsorbadservicearenevereasy.【M1】
Complainingaboutfaultygoodsorbadservicearenevereasy.【M1】
Complainingaboutfaultygoodsorbadservicearenevereasy.【M1】
[originaltext]M:ThejamIboughtismissing.Sarahprobablytookithome.W:L
[originaltext]W:ThestocksIboughtlastmonthwereallcaughtinthemarkets
[originaltext]M:IboughtafewCDsatthenewCDstore.Wouldyouliketohave
Theyjustboughtanewhouselastweekandwillhaveit______nextweek.A、done
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotli
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotli
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotli
随机试题
(1)"Canwespeakofthedeathoftheuniversity?"anEnglishnewspaperrecen
[originaltext]W:Hello,Mike.I’mgladyoucancometomypartythisevening.B
[originaltext]Digitaltextbooksaretransformingthewaymanystudentslear
PASSAGETWO[br]Accordingtothepassage,whencanwegetthemostVitaminD?At
Mostdeathsfromfirearecausedby______.[br]Duringafirechildrenoften__
A.向上平移 B.向下平移 C.不动 D.消失
下列各项,易导致妇产科疾病发生的是A:风、寒、湿 B:风、湿、热 C:寒、热
下列选项中,不属于镇规划依据的是()。A.法律法规 B.规划技术 C.
下列关于代理的说法,正确的是()。A、代理人在代理权限内,应以自己的名义实施民事
关于有效的人员甄选系统应当达到的目标,错误的说法是( )。A.应将那些复杂、费
最新回复
(
0
)