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资料：Desktop Support for Private Equity Fi

admin2022-08-02  29
问题 资料：Desktop Support for Private Equity Firm in Midtown-Manhattan-Contract roleThe Desktop Support Technician will provide desk side and remote technical assistance to end users. Strong desktop troubleshooting skills will be used to handle technical support request and determine root cause including diagnosing and resolving issues with PC's, laptops, mobile devices, printers and peripherals. In addition to technical support you will be responsible for imaging PC's, deploying and configuring software and managing technology requests and account creation.This position requires high levels of professionalism, strong problem solving skills, and the ability to learn new technologies.Responsibilities-Install, configure, maintain and support PC hardware and software for the firm's end user computing environment.-Creating and managing standardized desktop images and applications packaging; physical setting up for computers and software system installation for various applications and programs.Perform hands-on fixes at the desktop level, including installing and upgrading hardware/software, installing hardware and configuring systems and applications.Monitor and test fixes to ensure problems have been adequately resolved.Image and configure desktops and laptops using an enterprise imaging solution. -Quickly escalate, track and close incident tickets to ensure high client satisfaction. Requirements-Experience in working in hedge funds, fund-of-fund or private equity firms, smaller organizations where ability to learn range of technologies was required; and/or client facing/field service roles are all a plus.-Exceptional written, oral and interpersonal communication and customer service skills across all levels of an organization.-Strong knowledge of computer hardware, including laptops, desktops and mobile devices and enterprise desktop applications.-Strong knowledge of Windows 7, Active Directory and Exchange.-Strong knowledge of MS Office 2010 required.-Knowledge of network printer installation, setup and troubleshooting.-Knowledge of virtualization technologies.-Working knowledge of mobile devices-add, remove, reactivate, migrate users etc. Which of the following is NOT required for this job?A.Customer service skills.B.Rich expression.C.Knowledge of computer hardware.D.Knowledge of network printer installation.
选项 A.Customer service skills.
B.Rich expression.
C.Knowledge of computer hardware.
D.Knowledge of network printer installation.
答案 B
解析 【关键词】NOT;for this job;required
【主题句】第3自然段Requirements 要求
-Exceptional written, oral and interpersonal communication and customer service skills across all levels of an organization. 在组织各个层面内，具备出色的书面、口头和人际沟通能力和顾客服务技巧。
-Strong knowledge of computer hardware, including laptops, desktops and mobile devices and enterprise desktop applications.丰富的电脑硬件知识，包括笔记本电脑、台式机、电话和企业台式机应用程序。
-Knowledge of network printer installation, setup and troubleshooting.网络打印机安装、设置及故障排解知识。
【解析】本题的问题是“下列哪项不是此工作的要求？”。A选项“顾客服务技巧”，B选项“丰富的表现力”，C选项“电脑硬件知识”，D选项“网络打印机安装知识”。根据主题句可知，选项A、C、D都提到了。
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