首页
登录
职称英语
From: CurtisGordonTo: Sally Wright; Ben Lumis; Javier Sanchez; Kristina Stoikov
From: CurtisGordonTo: Sally Wright; Ben Lumis; Javier Sanchez; Kristina Stoikov
游客
2025-06-17
15
管理
问题
From: CurtisGordon
To: Sally Wright; Ben Lumis; Javier Sanchez; Kristina Stoikovic
CC: Vladimir Olska
Suject: CRT next week
Hello everyone,
This is a message for all department managers. After receiving numerous complaints from patients about the attitude of the staff over the past few months, I have decided to run a customer relations training workshop next week. I have hired a consultant, Vladimir Olska, who is an expert in client relations, to instruct these sessions. The workshop will run once a day from 10 am to 12 pm and will include the same content daily. In each session, employees will watch films and take part in role-play exercises. It is hoped that this measure will help to improve our level of customer service.
All clinical staff, including doctors, nurses, physiotherapists, psychologists, and counselors, are required to attend at least one of the sessions. Please make alterations to the work schedule for next week to ensure that the employees can meet this important obligation. If you have any questions or concerns, feel free to email or call me.
Thanks,
Curtis Gordon
CEO, Langford Hospital
From: Ben Lumis
TO: Curtis Gordon
Suject: Re: CRT next week
Dear Curtis,
I think the CRT workshop sounds like an excellent proposal. A lot of the problems we have with patients in the emergency department come as a result of poor customer service skills, and I’m sure my employees will benefit immensely from Mr. Olska’s advice.
However, the timing of the workshops concerns me. Next week, several members of my staff are going to Seattle for a conference on emergency medical management. This means that the remaining employees will have to work overtime to cover their absence. I do not think we can afford to send any clinical staff to this training event because we will urgently need them in the ED.
In light of this, would it be possible to reschedule the training for the following week? By then, we should have all our staff on board and it should be possible to balance the work roster.
Regards,
Ben Lumis
Head of the Emergency Department, Langford Hospital [br] Why did Mr. Lumis send this email?
选项
A、To raise a problem with the plan
B、To provide feedback on the sessions
C、To propose a management meeting
D、To object to the CEO’s idea
答案
A
解析
转载请注明原文地址:https://tihaiku.com/zcyy/4121955.html
相关试题推荐
From:CurtisGordonTo:SallyWright;BenLumis;JavierSanchez;KristinaStoikov
From:CurtisGordonTo:SallyWright;BenLumis;JavierSanchez;KristinaStoikov
From:KeiranHendersonTo:SharonHaslerSubject:OliviaWrightDearMs.Hasler,
From:KeiranHendersonTo:SharonHaslerSubject:OliviaWrightDearMs.Hasler,
WelcometotheofficialwebsiteofCartwrightIsland,providingyouwithinforma
WelcometotheofficialwebsiteofCartwrightIsland,providingyouwithinforma
From:RitaBoyleTo:JasonWrightDate:March15Subject:NewEmployeeTraini
From:RitaBoyleTo:JasonWrightDate:March15Subject:NewEmployeeTraini
To:SoledadVasquezFrom:JavierRiveraDate:November18Subject:AnnualComp
To:SoledadVasquezFrom:JavierRiveraDate:November18Subject:AnnualComp
随机试题
Itwasinthattown______Iwasborn.A、asB、whenC、whichD、thatD那个城镇是我出生的地方。本题
TheCollegeCalculationThemostsubversivequestionabo
对工程建设设计阶段执行强制性标准的情况实施监督的部门为()。A.建设项目规划
软件体系结构的各种风格中,仓库风格包含一个数据仓库和若干个其他构件。数据仓库位于
阅读材料和相关要求,完成题。 《爱莲说》原文 水陆草木之花,可爱者甚蕃。晋陶
灭火器箱进场应进行检查,下列不属于灭火器箱进场检查内容的是()。A.出厂合格证
贷款利率的审定要点有()。A.应与借款人及信贷业务的风险状况相匹配 B.应符
颌面部检查不包括A.颌面部畸形 B.系带附着 C.面部皮肤颜色 D.笑线位
政府调控宏观经济时,通常使用的货币政策工具有()。A.存款准备金率 B.转移支
70岁震颤麻痹患者最有效的治疗药物是( )。A.溴隐亭 B.金刚烷胺 C.
最新回复
(
0
)