—You will hear five short recordings. Each speaker is talking in different place

Ah yes, you are Ian Woodward? You’ve brought some clothes and things with you, I see. Good. You’ll probably be in for a few days at least. I’m afraid there’s going to be a bit of wait as your bed’s not ready yet. The last patient only left an hour ago.

You’ll never guess what’s happened! They’ve lost my luggage. It was checked through all the way so I haven’t seen it since I left London. I’ll have to go and fill in some forms over there, I suppose.