首页
登录
职称英语
In an attempt to improve the overall performance of clerical workers, many c
In an attempt to improve the overall performance of clerical workers, many c
游客
2025-02-26
27
管理
问题
In an attempt to improve the overall performance of clerical workers, many companies have introduced computerized performance monitoring and control systems(CPMCS)that record and report a worker’ s computer-driven activities. However, at least one study has shown that such monitoring may not be having the desired effect. In the study, researchers asked monitored clerical workers and their supervisors how assessments of productivity affected supervisors ’ ratings of workers’ performance. In contrast to unmonitored workers doing the same work, who without exception identified the most important element in their jobs as customer service, the monitored workers and their supervisors all responded that productivity was the critical factor in assigning ratings. This finding suggested that there should have been a strong correlation between a monitored worker’s productivity and the overall rating the worker received. However, measures of the relationship between overall rating and individual elements of performance clearly supported the conclusion that supervisors gave considerable weight to criteria such as attendance,accuracy, and indications of customer satisfaction.
It is possible that productivity may be a "hygiene factor, "that is, if it is too low, it will hurt the overall rating. But the evidence suggests that beyond the point at which productivity becomes "good enough" higher productivity perhaps is unlikely to improve a rating. [br] The primary purpose of the passage is to
选项
A、explain the need for the introduction of an innovative strategy.
B、discuss a study of the use of a particular method.
C、recommend a course of action.
D、resolved a difference of opinion.
E、suggest an alternative approach.
答案
B
解析
主题题型:A.解释引进一新策略的必要性。无。B.正确。讨论一特殊方式应用的研究,即文中所讲(CPMCS)这一方法,作者对其得失给出意见。C.推荐一行动。D.解决分歧。E.给出一替代方法。均无。
转载请注明原文地址:https://tihaiku.com/zcyy/3973649.html
相关试题推荐
Inanattempttoimprovetheoverallperformanceofclericalworkers,manyc
Inanattempttoimprovetheoverallperformanceofclericalworkers,manyc
MarissauseswhichofthefollowingtechniquesinattemptingtorefuteWalter’s
InDecember1992TidevilleShoppingMallrepairedandimprovedthelightingint
Inastudyoftheeffectofcoloronproductivity,50of100factoryworkerswer
Inthepasttenyears,therehavebeenseveralimprovementsinmountain-climbing
Scientistsattemptingtoreplicatecertaincontroversialresultsreportedbyag
TheworkersatBellManufacturingwillshortlygoonstrikeunlessthemanagemen
Onewaytojudgetheperformanceofacompanyistocompareitwithothercompan
DancecriticfromEurope:TheimprovedqualityofballetintheUnitedStatesis
随机试题
Negotiationisnotlimitedtothecorporateboardroomortohigh-stakesbusi
[originaltext]M:Thereisasmallnumberofexceptionalpeoplewhoplayahuge
Manyspeciesofanimalswhichoncelivedontheeartharenolongerin(exist)___
血液中CO的主要运输形式是A.物理溶解CO B.HCO C.HCO D.C
李某饲养的一只狗在甲公司施工的道路上追咬孙某词养的一只狗,而在施工道路旁边行走的
A.麦门冬汤 B.杏苏散 C.桑杏汤 D.清燥救肺汤 E.百合固金汤以轻
共用题干 WalkaQuarter-MileorDiemIfyou
关于流程型组织的特点说法正确的是( )。A.管理者的职权很大 B.纵向管理链
根据《生产安全事故报告和调查处理条例》,事故调查报告的内容包括( )。 A
根据《节约能源法》,关于建筑节能的说法,正确的是()。A.不符合强制性节能
最新回复
(
0
)