Complete the notes below.Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each

Reception: Good afternoon, you’re through to reception at The Island Hotel in Crete, how may I help you today?
Mr. Schiffer: Yes, hello there, I’m hoping to book a double room for my wife and myself for about two weeks from the 25th April of this year. Firstly, could you tell me whether it’s particularly hot during this time?
Reception: Yes, of course Sir, during late April and early May, the daytime temperature shouldn’t exceed _19 degrees Celsius, but the weather has been rather erratic and difficult to predict in recent years, so I am unable to say for certain.
Mr. Schiffer: Okay, that sounds good, my wife doesn’t like going outside when it’s very hot! I haven’t booked flights yet, but I must say that I’m unfamiliar with Crete and its transport system. Does the hotel provide an airport shuttle service?
Reception: Yes Sir, we provide a complementary airport pick-up service for all our guests. It takes about 40 minutes to get here from the airport, but it’s at least 60 minutes at rush hours and you will be provided with a fully air-conditioned shuttle bus.
Mr. Schiffer: Okay, excellent. In that case, do you have any rooms available for the dates I gave you?
Reception: I shall have a look on the system now for you Sir, bear with me just a moment.[brief pause] Yes Sir, I can see now that we have several rooms available. Would you prefer a garden view or a sea view?
Mr. Schiffer: Well, ideally I would like a sea-view room with a balcony, but of course that depends on the difference in price.
Reception: Not to worry Sir, all of our standard double rooms have en-suite facilities and a balcony. If you would like one of our sea-view rooms, there is a premium of €60 per night.
Mr. Schiffer: Okay, so could you tell me the total nightly rate for a standard double room with a sea view?
Reception: Yes, of course Sir, for the spring months, our rate is ￠216 per night. For 14 nights, altogether this will come to ￠3,024.
Mr. Schiffer: Perfect. I also read on your website that the hotel has gym and spa facilities. Are there any other facilities on offer?
Reception: Yes, we have a large outdoor infinity pool overlooking the ocean, with luxury sun beds and a poolside bar. We also have 3 full-sized tennis courts, where we run a popular doubles tournament, with the winner receiving 2 all-inclusive spa day vouchers.
Mr. Schiffer: Goodness, I shall have to brush up on my tennis skills!
Mr. Schiffer: Are there any other activities organised by the hotel that we can partake in? It’s just that it’s our wedding anniversary on the 30th of June, and I would like to provide my wife with the perfect romantic getaway.
Reception: I can assure you, Sir, that your wife won’t be disappointed. Ours is a 5-star resort which is renowned for its luxury and beauty. In terms of activities, the hotel provides thrice weekly entertainment. On Tuesdays, guests will take a mini bus and partake in learning to cook succulent fish dishes with our Michelin starred chef, Enrique. The class will take place in a beautiful valley deep in the Cretan hills, where guests will be treated to an intimate piano performance by our in-house concert pianist, Pedro. On Wednesdays, a select number of guests will be fortunate enough to explore the mountains by helicopter, before being transported to a tropical Cretan garden by shuttle bus. Finally, on Thursdays after a fancy dinner, we provide a spectacular fireworks display, which guests can view from the comfort of a cable car.
Mr. Schiffer: Oh wow, that all sounds absolutely wonderful! I shall book the room now, and then I need to look at flights so as not to become extortionate. Would you like to take my details now or later? [fade out]