2. 职称英语
  3. What might the man think of the hotel?A、The hotel receptionist is not serious.

What might the man think of the hotel?A、The hotel receptionist is not serious.

游客2024-09-26  9
问题 What might the man think of the hotel?
选项 A、The hotel receptionist is not serious.
B、The hotel’s advice is a great help to him.
C、The hotel’s charge is reasonable.
D、The hotel reservation service is very poor.
答案 D
解析 推断题。男士希望酒店能及时通知退房情况，可工作人员却生硬地用We are unable to…拒绝了。对此。男士很生气，通过Thank you for nothing可以看出他觉得酒店的服务态度差。故D项正确。不同国家的人在表达感情的方式上强烈程度不同。服务行业拒绝要求常常是说I am afraid we cannot…而客户几乎无一例外以Thank you(very much)结束。另外，不要因为听到男士说are you kidding而误选A。
转载请注明原文地址:https://tihaiku.com/zcyy/3775100.html
相关试题推荐
随机试题
最新回复(0)