首页
登录
职称英语
Assistant: Hello. Can I help you?Lucy: Yes, I hope so. I want to return this dr
Assistant: Hello. Can I help you?Lucy: Yes, I hope so. I want to return this dr
游客
2024-08-07
8
管理
问题
Assistant: Hello. Can I help you?
Lucy: Yes, I hope so. I want to return this dress.
Assistant: Oh. Is there something wrong with it?
Lucy: The first time I washed it, the color ran and it shrank.
Assistant: Did you follow the washing instructions?
Lucy: Yes, of course I did.
Assistant: Do you have your receipt?
Lucy: Yes. Here it is. ______
Assistant: That’s OK. Do you want to exchange it or...
选项
A、I’ll call the service desk.
B、I bought it in your Oxford branch last week.
C、I want to exchange this for a new one.
D、I need you to give me a refund.
答案
B
解析
销售员向Lucy索要收据,她提供收据并告知她的具体购物地点“我上周在你家牛津分店买的”,因此选择B项。下旬销售员回答说“好的”,所以没必要给服务台打电话,所以不选A项。因为下句销售员才问她处理方法“是想更换还是……”,所以不选C、D。
转载请注明原文地址:https://tihaiku.com/zcyy/3709254.html
相关试题推荐
—BritishAirways.HowcanIhelpyou?—Hello.Iamenquiringaboutyourbaggage
Whichsidefirstmadegesturestoreturntotalksaccordingtothenews?[br][
Assistant:Hello.CanIhelpyou?Lucy:Yes,Ihopeso.Iwanttoreturnthisdr
Manager:Whathaveyougot?Assistant:We’vegotthefilesupto2010,butallt
Mostpeoplemanagetoreturnfromtheirholidayswithacoupleofamusingan
Mostpeoplemanagetoreturnfromtheirholidayswithacoupleofamusingan
Mostpeoplemanagetoreturnfromtheirholidayswithacoupleofamusingan
Mostpeoplemanagetoreturnfromtheirholidayswithacoupleofamusingan
Mostpeoplemanagetoreturnfromtheirholidayswithacoupleofamusingan
Mostpeoplemanagetoreturnfromtheirholidayswithacoupleofamusingan
随机试题
TheEarthhasbeenstrippedofupto90%ofitsspeciesfivetimesbeforein
"Toerrishuman,toforgive,divine","Alittlelearningisadangerousthing"
PASSAGEFIVE[br]WhyisthereanactivegroupofenergytradersinHouston?Beca
某商品按原定价出售,每件利润是成本的25%,后来按原定价的90%出售,结果每天售
()是指金属材料是否容易被切削工具进行加工的性能。A.可焊性 B.延展性
打桩的顺序,以下说法不正确的是()。A.基坑不大时,打桩应从中间开始分头向两边
下列叙述不正确的是A.夜间咳嗽较明显--肺结核 B.于性咳嗽--肺炎 C.长
免疫细胞检测技术中外周血单个核细胞指的是A、有核细胞B、淋巴细胞C、单核细胞
局麻药加肾上腺素的主要目的是A:延缓药物吸收,避免或减轻中毒 B:延缓药物吸收
当中央银行在公开市场上卖出证券,减少商业银行的超额准备金时,下列关于该货币政策效
最新回复
(
0
)