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Directions: This part is to test your ability to do practical writing. Your are
Directions: This part is to test your ability to do practical writing. Your are
游客
2024-07-15
5
管理
问题
Directions: This part is to test your ability to do practical writing. Your are required to complete the Guest Experience Card according to the following information given in Chinese. Remember to do your writing on the Translation/Composition Sheet.
说明:假定你是张建林,根据所给内容填写下列顾客意见反馈表。
顾客姓名:张建林
顾客邮址:zhangjl999@163com
抵达日期:2017年6月15日
抵达时间:上午11:30
内容:
酒店员工非常友好,提供了良好的服务,尤其是一位名叫John Chen的员工。
酒店的房间干净整洁,餐厅的食物美味可口,住店的体验很不错。
但是酒店离市中心较远,建议酒店增设从酒店到地铁站的班车(shuttle bus),为客人提供方便。
Guest Experience Card
We value your feedback
Name: (1)
Email address: (2)
Date of visit: (3)
Time of visit: (4)
Did our Team Members exceed your expectations? Yes If yes, please provide their names: (5)
Comments:______
Thank you for choosing our hotel.
If you would like to talk to us about your experience today
Please contact the Guest Services Department at 1-888-601-1616.
选项
答案
Guest Experience Card
We value your feedback
Name: (1) Zhang Jianlin
Email address: (2) zhangjl999@ 163.com
Date of visit: (3) June 15, 2017
Time of visit: (4) 11 : 30 a.m.
Did our Team Members exceed your expectations? Yes If yes, please provide their names: (5) John Chen
Comments:
The staff are kind and provide me with good service, especially Mr. John Chen. It’s a great experience for me to stay in such a clean and tidy room and I also enjoy the delicious food in the dining hall. However, for the convenience of the guests, I hope a shuttle bus can be arranged between the hotel and the subway station be-cause the hotel is rather far from the downtown area.
Thank you for choosing our hotel.
If you would like to talk to us about your experience today
Please contact the Guest Services Department at 1-888-601-1616.
解析
审题时要着重注意题目要求,不能遗漏要点和信息,合理组织语言。这是一份顾客反馈意见表,语言要简洁;其次个人信息要抓重点,避免啰嗦。按照指定格式填写相应内容。用简练的语言给出评论。
【高频词汇】
staff全体员工
tidy整洁的
delicious美味的
convenience便利:方便
arrange安排
downtown area市中心地区
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