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Dear Ms. Green, I was very concerned when I received your letter of yesterda
Dear Ms. Green, I was very concerned when I received your letter of yesterda
游客
2024-07-04
23
管理
问题
Dear Ms. Green,
I was very concerned when I received your letter of yesterday complaining that the central heating system in your new house had not been completed by the date promised.
On referring to our earlier correspondence I find that I had mistakened the date for completion. The fault is entirely mine and I deeply regret that it should have occurred.
I realize the inconvenience our oversight must be causing you and will do everything possible to avoid any further delay. I have already given instructions for the work to have priority and the engineers working on the job to be placed on overtime. These arrangements should see the installation completed by next weekend.
Yours faithfully,
William Bosh [br] What did Ms. Green complain about in her letter yesterday?
She complained about the______.
选项
答案
central heating system
解析
本题问的是格林夫人在她昨日的信中投诉的内容。根据文章第一段第一句话I was very concerned when I received your letter of yesterday complaining that the central heating system in your new house had not been completed by the date promised。可知,格林夫人家的中央供暖系统没有按预订日期安装好,因此得出答案:格林夫人是就中央供暖系统进行投诉。
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