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  3. Over the past decade, many companies had perfected the art of creating autom

Over the past decade, many companies had perfected the art of creating autom

游客2024-05-20  11
问题     Over the past decade, many companies had perfected the art of creating automatic behaviors — habits — among consumers. These habits have helped companies earn billions of dollars when customers eat snacks or wipe counters almost without thinking, often in response to a carefully designed set of daily cues.
    "There are fundamental public health problems, like dirty hands instead of a soap habit, that remain killers only because we can’t figure out how to change people’s habits," said Dr. Curtis, the director of the Hygiene Center at the London School of Hygiene & Tropical Medicine. "We wanted to learn from private industry how to create new behaviors that happen automatically."
    The companies that Dr. Curtis turned to — Procter & Gamble, Colgate-Palmolive and Unilever — had invested hundreds of millions of dollars finding the subtle cues in consumers’ lives that corporations could use to introduce new routines.
    If you look hard enough, you’ll find that many of the products we use every day — chewing gums, skin moisturizers, disinfecting wipes, air fresheners, water purifiers, health snacks, teeth whiteners, fabric softeners, vitamins — are results of manufactured habits. A century ago, few people regularly brushed their teeth multiple times a day. Today, because of shrewd advertising and public health campaigns, many Americans habitually give their pearly whites a cavity-preventing scrub twice a day, often with Colgate, Crest or one of the other brands.
    A few decades ago, many people didn’t drink water outside of a meal. Then beverage companies started bottling the production of far-off springs, and now office workers unthinkingly sip bottled water all day long. Chewing gum, once bought primarily by adolescent boys, is now featured in commercials as a breath freshener and teeth cleanser for use after a meal. Skin moisturizers are advertised as part of morning beauty rituals, slipped in between hair brushing and putting on makeup.
    "Our products succeed when they become part of daily or weekly patterns," said Carol Berning, a consumer psychologist who recently retired from Procter & Gamble, the company that sold $76 billion of Tide, Crest and other products last year. "Creating positive habits is a huge part of improving our consumers’ lives, and it’s essential to making new products commercially viable (可行的)."
    Through experiments and observation, social scientists like Dr. Berning have learned that there is power in tying certain behaviors to habitual cues through cruel and endless advertising. As this new science of habit has emerged, controversies have erupted when the tactics (手段) have been used to sell questionable beauty creams or unhealthy foods. [br] How did Carol Berning see creating automatic behaviors among consumers?
选项 A、It may not bring huge profits for companies.
B、It has become a new field of scientific research.
C、It means a heavy investment for companies.
D、It is necessary for the success of new products.
答案 D
解析 根据题干中的Carol Berning和creating将本题出处定位到第六段末句。该句提到，“创造积极的习惯是改善消费者生活的重要部分，同时对新产品的商业可行性也很有必要。”该句的positive habits指的是automatic behaviors,[D]中的necessary for the success of new products是对文中的essential to making new products commercially viable的同义转述，故为答案。从该段中的$76 billion of Tide，Crest and other products可以看出，无意识的消费行为可以给公司带来巨大利润，[A]与之相反，故排除；[B]是针对文末的this new science of habit has emerged设的干扰项，不是Carol Berning的观点，故排除；[C]是针对文中第三段中的invested hundreds of millions of dollars设的干扰项，不是Carol Berning对无意识的消费行为的观点，故排除。
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