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Why are store managers often the last to hear complaints? [br] To achieve better
Why are store managers often the last to hear complaints? [br] To achieve better
游客
2024-03-06
18
管理
问题
Why are store managers often the last to hear complaints? [br] To achieve better shopping experiences, customers are advised to
选项
A、exert pressure on stores to improve their service
B、settle their disputes with stores in a diplomatic way
C、voice their dissatisfaction to store managers directly
D、shop around and make comparisons between stores
答案
C
解析
细节题。定位到文章最后一段,题干信息better shopping experience与原文中的improved shopping experience对应。答案为[C]选项“直接向商店经理提出不满”,对应原文中的filing complaint to the retailer。 [A]选项中的exert pressure(施加压力)原文中无对应信息;[B]选项对应倒数第三段,为非定位点信息;[D]选项原文并未提及。
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