2. 职称英语
  3. For this part, you are allowed 30 minutes to write a composition entitled Compla

For this part, you are allowed 30 minutes to write a composition entitled Compla

游客2024-03-01  24
问题 For this part, you are allowed 30 minutes to write a composition entitled Complaint to the Manager. You should write at least 120 words following the outline given below:
假设你叫王丽，是某大学学生。暑假期间你和你的同学由旅行社安排到五夷山旅游。你们所得到的服务，如导游、住宿条件以及饮食等均与广告不符。为此，你很恼火，特写信给旅行社经理就以上情况进行投诉并希望该旅行社能够返还部分费用并改进服务。
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答案                       A Complaint to the Manager
                                                                     Sep. 8, 2005
Dear Sir/Madam,
    I am writing to you to complain about the trip I had with your agency this summer. I took the trip to the Wuyi Mountain, arranged by your travel agency, and hoped that I should have a wonderful time there. However, I have to say that our group were very disappointed.
    First of all, the guide did not provide the group with good services. She didn’t show us around all the places of interest as she had promised. What made us even angrier was that she was not kind or helpful to us at all. She was not available when we needed her help. Secondly, the food and accommodation were not as good as you advertised in your booklets. The food was not adequate enough for each of us, let alone to our taste. Besides, six of us shared one bedroom and there were lots of mosquitoes, which annoyed us very much.
    Since we had paid a considerable sum of money for the trip, we should have received good services as you promised. Therefore, I strongly insist that you return me some of my funds and improve your services immediately.
                                                           Yours faithfully,
                                                               Wang Li
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