首页
登录
职称英语
[originaltext]M: Who do you think will make better service people?W: Should be
[originaltext]M: Who do you think will make better service people?W: Should be
游客
2024-03-01
66
管理
问题
M: Who do you think will make better service people?
W: Should be those people who appear friendly in a job interview.
M: Not necessarily, just as it’s false to think that talkative people make better sales representatives than quieter, more thoughtful people.
W: But being friendly is very important to being a better service man.
M: You know in an employment interview, many people can be whomever they think you want for the job. Even if you’ve hired many, many people, you can be fooled. A true service personality is not something you can directly observe or quickly detect.
W: Then, who should be the people that you will hire?
M: Not all customer service jobs are the same. Someone at a discount store may share some characteristics with a man in a special service unit of a firm that constructs nuclear power plants. But people in both jobs will likely have distinct characteristics that make them ideally suited for one or the other position.
W: Then what kind of personality will be suited to a particular job?
M: Well, first you need to understand what the job truly requires.
W: How do you do that?
M: You analyze the job. Determine the fundamental skills it takes to perform it well.
W: What are some of these skills?
M: Such skills include: analytic, creative, computational, interpersonal, project management, conflict resolution, negotiating, and time management.
W: You mean that I can find some skills’?
M: Yes. If you assign yourself the task, you can probably identify many of the true skills that lie within a particular job.
W: What is the advantage of it?
M: When you match a job’s skill characteristics to a person, you vastly increase the chances for a successful hire.
选项
A、Analytic.
B、Creative.
C、Individual.
D、Computational.
答案
C
解析
转载请注明原文地址:https://tihaiku.com/zcyy/3495893.html
相关试题推荐
[originaltext]ThefirstmagazinewasalittleperiodicalcalledTheReview
[originaltext]ThefirstmagazinewasalittleperiodicalcalledTheReview
[originaltext]InordertomarryinBritain,boththemanandthewomanmust
[originaltext]Untilthetwentiethcenturycigaretteswerenotanimportant
[originaltext]Untilthetwentiethcenturycigaretteswerenotanimportant
[originaltext]Untilthetwentiethcenturycigaretteswerenotanimportant
[originaltext]M:Hi,Kate.W:Hi,Peter.Howhaveyoubeen?M:Oh,OK,Iguess.
[originaltext]M:Hi,Kate.W:Hi,Peter.Howhaveyoubeen?M:Oh,OK,Iguess.
[originaltext]M:Wheredoyougetyourideasfrom,Mrs.Rowling?W:Wherethei
[originaltext]M:Wheredoyougetyourideasfrom,Mrs.Rowling?W:Wherethei
随机试题
WhichofthefollowingisthefamoustheorydevelopedbyAlbertEinstein?A、TheT
Somefindingsareissuedrecentlyaboutattendingacommunitycollege.Most
“树”与“杨树”这两个概念之间是( )。A.交叉关系 B.同一关系 C.属
健康管理者对社区内存在的各类专业卫生机构情况的掌握,有利于为居民提供()A
精的本始含义是指A.脏腑之精 B.生殖之精 C.水谷之精 D.基本物质
暂态地电压局部放电检测仪器检测时开关柜金属外壳清洁并可靠接地。
下列各项中属于犯罪中止的要件的是()。 A.必须是在危害结果产生之前放弃犯罪
根据《行政复议法实施条例》,在()的情形下,行政复议终止。A.作为申请人的法人
(2017年真题)应用“5C”系统评估顾客信用标准时,客户“能力”是指()
婴儿期保健重点下列哪项是错误的A.4~6月开始添加辅食,为断母乳作准备 B.早
最新回复
(
0
)