首页
登录
职称英语
In recent yearn, Israeli consumers have grown more demanding as they’ve beco
In recent yearn, Israeli consumers have grown more demanding as they’ve beco
游客
2024-02-24
26
管理
问题
In recent yearn, Israeli consumers have grown more demanding as they’ve become wealthier and more worldly-wise. Foreign travel is a national passion; this summer alone ,one in ten citizens will go abroad.【S1】______to higher standards of service elsewhere. Israelis are returning home expecting the same. American firms have also begun arriving in large numbers. Chains such as KFC, McDonald’s and Pizza Hut are【S2】______a new standard of customer service, using strict employee training and constant monitoring to ensure the friendliness of frontline staff. Even the American habit of telling【S3】______customers to "Have a nice day" has【S4】______on all over Israel. "Nobody wakes up in the morning and says, ’ Let’s be nicer, ’"says Itsik Cohen ,director of a consulting firm. "Nothing happens without competition."
Privatization, or the threat of it, is a motivation as well. Monopolies(垄断者)that until recently have been free to take their customers for granted now fear what Michael Perry, a marketing professor, calls" the revengeful(报复的)consumer. "When the government【S5】______up competition with Bezap, the phone company, its international branch lost 40% of its market share, even while offering competitive rates. Says Perry, "People wanted to【S6】______for all the years of bad service. "The electric company, whose monopoly may be short-lived, has suddenly stopped requiting users to wait half a day for a repairman. Now, appointments are【S7】______to the half-hour. The【S8】______El A1 Airlines, which is already at auction(拍卖),has【S9】______its employees to emphasize service and is boasting about the results in an ad. campaign with the slogan, "You can feel the change in the air. "For the first time, praise【S10】______complaints on customer survey sheets.
A)disclosed B)exposed C)settling
D)setting E)opened F)scheduled
G)retained H)retrained I)restrained
J)graceless K)campaign L)outnumbers
M)revenge N)caught O)departing [br] 【S7】
选项
答案
F
解析
原文中,主语为appointments 一词,意思是“会面定在…时候”,故应该用scheduled 一词,常用于be scheduled to。
转载请注明原文地址:https://tihaiku.com/zcyy/3479753.html
相关试题推荐
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
Inrecentyears,moreandmoreforeignersareinvolvedintheteachingprogr
Inrecentyears,moreandmoreforeignersareinvolvedintheteachingprogr
Inrecentyears,moreandmoreforeignersareinvolvedintheteachingprogr
Inrecentyears,moreandmoreforeignersareinvolvedintheteachingprogr
随机试题
Thenewlyunemployedhavedifferentattitudestowardsnewjobs.Complaining
SummaryListentothepassage.Forquestions26—30,completethenotesusingno
[originaltext]M:I’vebeencallingDavidforthepasthalfhour.butIkeepgett
教授契柯夫《装在套子里的人》时,教师向学生介绍了作家的基本知识和作品的创作背景下
2015年,某省对农民工在本市(区、县)创业的意愿进行了调查。共完成有效样本30
一位年轻的未婚妇女因子宫出血过多住院。患者主诉子宫出血与她的月经有关,去年就发生
钱某持盗来的身份证及伪造的空头支票,骗取某音像中心VCD光盘4000张,支票票面
关于因果关系的判断下列选项不正确的是?()A.甲驾驶出租车搭载女乘客。途中
(2019年真题)原始凭证记载的各项内容均不得涂改。()
(2015年真题)明挖爆破工程发出的信号为鸣10s、停、鸣10s、停、鸣10s,
最新回复
(
0
)