首页
登录
职称英语
When a consumer finds that an item she or he bought is faulty or does not li
When a consumer finds that an item she or he bought is faulty or does not li
游客
2024-02-23
16
管理
问题
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s【B1】______for it, the first, step is to present the guarantee at the store of purchase. In most eases, this action will【B2】______results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her【B3】______, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor,【B4】______be or she has a just claim.
Consumers should complain in【B5】______whenever possible, but if they cannot get to the place of purchase, it is【B6】______to phone or write the complaint in a letter.
Complaining is usually most effective when it is done politely but【B7】______, and especially when the consumer can demonstrate what is wrong with the item in【B8】______. If this cannot be done,【B9】______
The store manager may advise the consumer to write to the manufacturer. If so,【B10】______. But if a polite complaint does not achieve the desired result, the consumer can go a step further.【B11】______ [br] 【B10】
选项
答案
the consumer should do this, stating the complaint as politely and as firmly as possible
解析
the consumer should do this, stating the complaint politely and firmly
转载请注明原文地址:https://tihaiku.com/zcyy/3476908.html
相关试题推荐
[originaltext]WhenMr.Finchretired,heboughtasmallcottageinaseasid
[originaltext]WhenMr.Finchretired,heboughtasmallcottageinaseasid
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotli
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotli
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotli
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotli
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotli
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotli
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotli
Inacompetitiveeconomy,theconsumerusuallyhasthechoiceofseveraldif
随机试题
[originaltext]M:I’mterriblysorryI’vebrokenyourcup.I’llbuyyouanewon
A、Dinners.B、Movies.C、Novels.D、Classes.B细节题。选项为一些活动内容,可以预测问题是在博物馆里可以参加哪些活动。作为
Thispassagemightbetakenfrom[br]WhichofthefollowingisNOTmentionedas
(),美国匹兹堡KDKA电台成为世界上第一座新闻广播电台。A.1920.10
公共物品必须同时具有非竞争性和非排他性。()
A.紫菀B.苏子C.百部D.桑白皮E.款冬花能润肺下气,消痰止咳的是
患者女,28岁,教师。乏力、头晕近一年,近日加重入院。查体:贫血貌,余无异常。外
2005年1月,甲房地产开发公司(以下简称甲公司)依法取得某市某区一块国有土地的
与胃癌的发生有关的病变为A.腺上皮异型增生 B.肠上皮化生 C.腺瘤性息肉
大林、刘可和孙秒是木豆公司的股东,大林担任公司法定代表人,与刘可是恋人关系。20
最新回复
(
0
)