首页
登录
职称英语
What does the speaker suggest you do when you are not served properly at a resta
What does the speaker suggest you do when you are not served properly at a resta
游客
2024-02-22
6
管理
问题
What does the speaker suggest you do when you are not served properly at a restaurant?
The way to complain is to act business-like and important. If your complaint is immediate, suppose you got the wrong order at a restaurant, make a polite but firm request to see the manager. When the manager comes, ask his or her name. And then state your problem and what you expect to have done about it. Be polite! Shouting or acting rude will get you nowhere. But also be firm in making your complaint. Besides, act important. This doesn’t mean to put on airs and say "do you know who I am?" What it means is that people are often treated the way they expect to be treated. If you act like someone who expects a fair request to be granted, chances are it will be granted. The worst way to complain is over the telephone. You are speaking to a voice coming from someone you cannot see. So you can’t tell how the person on the line is reacting. It is easy for that person to give you the run-around. Complaining in person or by letter is generally more effective. If your complaint doesn’t require an immediate response, it often helps to complain by letter. If you have an appliance that doesn’t work, send a letter to the store that sold it. Be business-like and stick to the point. Don’t spend a paragraph on how your uncle John tried to fix the problem and couldn’t.
选项
A、State your problem to the head waiter.
B、Demand a discount on the dishes ordered.
C、Ask to see the manager politely but firmly.
D、Ask the name of the person waiting on you.
答案
C
解析
细节题。本题询问“当你在餐馆里得到不周到的服务的时候,你该怎样做?”根据问题关键词restaurant可以定位文章中的第二句话If your complaint is immediate,suppose you got the wrong order at a restaurant,make a polite but firm request to see the manager.(如果餐厅给你上错菜了,你应该礼貌但语气坚定地要求见经理。)这和答案C相符。A说把问题向领班反映;B说要求把菜价打折;D说询问服务生的名字;这些文中都没有提及。因此正确答案是C。
转载请注明原文地址:https://tihaiku.com/zcyy/3471958.html
相关试题推荐
Iftheseclothesareproperlymerchandised,___________(它们在圣诞节前应该相当好卖).theysh
Isuggestedheshould___________(去适应新的环境).adapthimselftothenewconditions
[originaltext]Father’sDaywasfirstobservedinSpokane,Washington,in19
Whoeverhasskillsshouldbeproperlyrewarded___________(不管)hiseducationalba
DungFossilsSuggestDinosaursAteGrassAncientpie
DungFossilsSuggestDinosaursAteGrassAncientpie
DungFossilsSuggestDinosaursAteGrassAncientpie
DungFossilsSuggestDinosaursAteGrassAncientpie
DungFossilsSuggestDinosaursAteGrassAncientpie
ThenumberofspeakersofEnglishinShakespeare’stimeisestimatedtohave
随机试题
Socialisolationposesmorehealthrisksthanobesityorsmoking15cigarett
长度相等的a、b两乐句构成的结构形式是() A.平行方整性结构
在混凝土工程中,配置有抗渗要求的混凝土可优先选用( )。 A、火山灰水泥
远方操作一次设备前,宜对现场发出提示信号,提醒现场人员观察操作设备状态。
2020年,全国软件和信息技术服务业(即软件业)企业超4万家,累计完成软件业务收
个人信贷业务操作风险控制措施不包括()。A.实行个人信贷业务集约化管理,提
女,19岁。因楔状缺损引起可复性牙髓炎来院做间接盖髓已2周,术后已无症状,修复选
咨询工程师参与工程项目管理,其特点主要表现在( )。 A.咨询工程师的任务是
工程质量统计分析中,寻找影响质量主次因素的有效方法是( )。A.调查表法 B.
女,47岁,4年反复胃区不适,疼痛嗳气,胃镜检查:胃窦部粘膜红白相间以白为主,可
最新回复
(
0
)