首页
登录
职称英语
In an attempt to improve the overall performance of clerical workers, many c
In an attempt to improve the overall performance of clerical workers, many c
游客
2024-01-13
43
管理
问题
In an attempt to improve the overall performance of clerical workers, many companies have introduced computerized performance monitoring and control systems(CPMCS)that record and report a worker’ s computer-driven activities. However, at least one study has shown that such monitoring may not be having the desired effect. In the study, researchers asked monitored clerical workers and their supervisors how assessments of productivity affected supervisors ’ ratings of workers’ performance. In contrast to unmonitored workers doing the same work, who without exception identified the most important element in their jobs as customer service, the monitored workers and their supervisors all responded that productivity was the critical factor in assigning ratings. This finding suggested that there should have been a strong correlation between a monitored worker’s productivity and the overall rating the worker received. However, measures of the relationship between overall rating and individual elements of performance clearly supported the conclusion that supervisors gave considerable weight to criteria such as attendance,accuracy, and indications of customer satisfaction.
It is possible that productivity may be a "hygiene factor, "that is, if it is too low, it will hurt the overall rating. But the evidence suggests that beyond the point at which productivity becomes "good enough" higher productivity perhaps is unlikely to improve a rating. [br] It can be inferred that the author of the passage discusses "unmonitored workers"(lines 14 - 15)primarily in order to
选项
A、compare the ratings of these workers with the ratings of monitored workers.
B、provide an example of a case in which monitoring might be effective.
C、provide evidence of an inappropriate use of CPMCS.
D、emphasize the effect that CPMCS may have on workers’ perceptions of their jobs.
E、illustrate the effect that CPMCS may have on workers’ ratings.
答案
D
解析
从文中推出,作者为何在L14一15讨论“未受监督工人”?A.比较两类工人评判等级。无。B.给出一个例子,说明监控的有效。不合作者目的,他在这里只是想说明两种工人的差异。C.为CPMCS不正确的应用提供证据。“inappropriate use”并不能从原文推出。D.正确。强调CPMCS的效力可能基于工人们对其工作的理解。文章L14—21。对比了被监控和未被监控的工人把不同种因素作为工作中最重要的因素。E.描述CPMCS的结果对工人评级有影响。无。
转载请注明原文地址:https://tihaiku.com/zcyy/3359084.html
相关试题推荐
Who______theworkerstotakeupthestruggle?A、calledforB、calledonC、calledi
Theteacher,aswellasallhisstudents,______bythedancer’sperformance.A、w
Toimprovethe______isregardedasagoodmethodtoincreasethefarmer’sincom
_________workhasbeendonetoimprovepeople’slivingstandard.A、ManyB、Agreat
Toimprovethe______________isregardedasagoodmethodtoincreasethefarmer
Onthedayoftheperformanceofacertainplay,eachticketthatregularlysell
Accordingtothepassage,by1935theskepticismofBlackworkerstowardunions
Accordingtothepassage,by1935theskepticismofBlackworkerstowardunions
Accordingtothepassage,by1935theskepticismofBlackworkerstowardunions
Accordingtothepassage,thepublic-sectorworkerswhoweremostlikelytobelo
随机试题
Manyoftheconditionsthat______populationpressures—overcrowding,unemployment
(1)Someproductsrespondtoconsumers’needs;others,likeSony’sairboard,
京杭大运河(theBeijing-HangzhouGrandCanal)是中国古代劳动人民创造的一项伟大工程。有着2500多年历史的大运河是世界上
在RIP协议中,可以采用水平分割法(SplitHorizon)解决路由环路问题
本病儿脑脊液典型改变应该为A、细胞数显著增高,蛋白轻度增高,糖正常 B、细胞数
男性,55岁,头痛3个月,多见于清晨,常出现癫痫发作,经检查诊断为颅内占位性病变
关于基金从业人员“客户至上”职业道德规范的描述,错误的是()。A.当客户的利益
共用题干 阳性结果为胞质内出现红色颗粒、块状或弥漫状红色。嗜酸性粒细胞的颗粒本
药品监督管理部门颁发《药品生产许可证》,属于()A.行政许可 B.行政处罚
女性,60岁。近日感冒后尿色变深,伴左侧腰痛、尿频。曾服“去痛片”2片。血压1
最新回复
(
0
)