首页
登录
职称英语
In an attempt to improve the overall performance of clerical workers, many c
In an attempt to improve the overall performance of clerical workers, many c
游客
2024-01-13
49
管理
问题
In an attempt to improve the overall performance of clerical workers, many companies have introduced computerized performance monitoring and control systems(CPMCS)that record and report a worker’ s computer-driven activities. However, at least one study has shown that such monitoring may not be having the desired effect. In the study, researchers asked monitored clerical workers and their supervisors how assessments of productivity affected supervisors ’ ratings of workers’ performance. In contrast to unmonitored workers doing the same work, who without exception identified the most important element in their jobs as customer service, the monitored workers and their supervisors all responded that productivity was the critical factor in assigning ratings. This finding suggested that there should have been a strong correlation between a monitored worker’s productivity and the overall rating the worker received. However, measures of the relationship between overall rating and individual elements of performance clearly supported the conclusion that supervisors gave considerable weight to criteria such as attendance,accuracy, and indications of customer satisfaction.
It is possible that productivity may be a "hygiene factor, "that is, if it is too low, it will hurt the overall rating. But the evidence suggests that beyond the point at which productivity becomes "good enough" higher productivity perhaps is unlikely to improve a rating. [br] It can be inferred that the author of the passage discusses "unmonitored workers"(lines 14 - 15)primarily in order to
选项
A、compare the ratings of these workers with the ratings of monitored workers.
B、provide an example of a case in which monitoring might be effective.
C、provide evidence of an inappropriate use of CPMCS.
D、emphasize the effect that CPMCS may have on workers’ perceptions of their jobs.
E、illustrate the effect that CPMCS may have on workers’ ratings.
答案
D
解析
从文中推出,作者为何在L14一15讨论“未受监督工人”?A.比较两类工人评判等级。无。B.给出一个例子,说明监控的有效。不合作者目的,他在这里只是想说明两种工人的差异。C.为CPMCS不正确的应用提供证据。“inappropriate use”并不能从原文推出。D.正确。强调CPMCS的效力可能基于工人们对其工作的理解。文章L14—21。对比了被监控和未被监控的工人把不同种因素作为工作中最重要的因素。E.描述CPMCS的结果对工人评级有影响。无。
转载请注明原文地址:https://tihaiku.com/zcyy/3359084.html
相关试题推荐
Who______theworkerstotakeupthestruggle?A、calledforB、calledonC、calledi
Theteacher,aswellasallhisstudents,______bythedancer’sperformance.A、w
Toimprovethe______isregardedasagoodmethodtoincreasethefarmer’sincom
_________workhasbeendonetoimprovepeople’slivingstandard.A、ManyB、Agreat
Toimprovethe______________isregardedasagoodmethodtoincreasethefarmer
Onthedayoftheperformanceofacertainplay,eachticketthatregularlysell
Accordingtothepassage,by1935theskepticismofBlackworkerstowardunions
Accordingtothepassage,by1935theskepticismofBlackworkerstowardunions
Accordingtothepassage,by1935theskepticismofBlackworkerstowardunions
Accordingtothepassage,thepublic-sectorworkerswhoweremostlikelytobelo
随机试题
Australia,thelast【B1】______tobe“discovered”,wassightedbyDutch,Port
Peopletravelinglongdistancesfrequentlyhavetodecidewhethertheywould
Inourcountry,moreandmorepeoplehavenowcometo【11】theharmtobaccodo
订单发出到产品或服务交付的这段时间被称为()。A.订单周期时间 B.客户响
甲公司是中国境内一家生产加工和销售肉制品的企业,拟收购澳大利亚的乙公司的部分股权
β受体阻断药用于心衰治疗的机制不正确的是A.对抗交感神经的激活 B.阻断心肌重
不属于直接压片辅料的是A.微晶纤维素B.淀粉C.聚乙二醇4000D.聚维酮E.喷
药物相互作用发生的意外事件确切地说应该称之为A.残存效应 B.后遗效应 C.
原子结构很像太阳系,中心是原子核,周围环绕着一些带负电荷的电子。原子的质量几乎
目前我国对商业银行的人民币贷款利率的管理规定是()。A:只能执行基准利率 B:
最新回复
(
0
)