首页
登录
职称英语
[img]2022m3s/ct_ve01202001m_eillist_0096_220308[/img] [br] [originaltext]Recept
[img]2022m3s/ct_ve01202001m_eillist_0096_220308[/img] [br] [originaltext]Recept
游客
2024-01-05
66
管理
问题
[br]
Receptionist: Hello, this is the complaints centre of the service department at Clifton Antiques. Before we start, I’ll just need to take more details from you, OK?
Caller: Sure, no problem.
Receptionist: Well, could you please tell me your full name, madam?
Caller: It is
Anna Lumley,
that’s Anna, L-U-M-L-E-Y.
Receptionist: All right, L-U-M-O-E-Y.
Caller: Not exactly. The fourth letter is L, not O.
Receptionist: Oh, sorry. Let me rewrite it... and may I have your contact number that we can use to reach you during the week?
Caller: Sure,
my mobile phone number is 0-double 7-8-7-6-3-4-5.
Receptionist: Great. Now, what can I do for you today, Anna?
Caller:
I placed an order for a large quantity of items with you last week on the 20th February, and had been expecting them to arrive at the office in a week.
However, only half of the shipment has been delivered. I would just like to ensure that they haven’t gone missing in transit.
Receptionist: All right, madam. It’s a pity we have caused the inconvenience to you. I’ll look for the parcel track record and see if I can give you a date when you should receive the rest of your orderings. What was your delivery address listed?
Caller: I made the arrangements for the parcel to be conveyed from your warehouse on Ardale Road to my office address at 235 Akendale Road.
Receptionist: Sorry, could you say it again, the address?
Caller:
235 Akendale Road. A-K-E-N-D-A-L-E.
Receptionist: In east sea?
Caller: Yes, sir.
Receptionist: Well, OK. Our system has tracked your parcel, which shows that your shipment has been received; however, there’s no record about the lost items. I would suggest that you wait for two days, and if the other items don’t arrive then you might need to consider to claim insurance coverage for the value of the rest. How much are them worth?
Caller: Umm, they cost me $34,500 in total.
Receptionist:
All right. For this amount, I think 10% will be covered by the insurance company, therefore, you could claim $3450 from them.
If you like to, there is a form on our website that you can fill in and when the loss is confirmed, you will get the money within five workdays. The rest of the money will be refunded to you in a month, so you won’t suffer a financial loss.
Caller: It sounds reasonable.
选项
答案
paintings
解析
定位句为“…there were also some important items,a Victorian rocking horse for my daughter,some large oil paintings originating from the Edwardian period and a few decorative fruit bowls.”。本题的解题方法与上题相近,都是要凭借题目中出现的并列信息来进行判断。由于rocking horse与large oil paintings之间有四个词的间隔,因此是有足够的时间反应答案即将出现的。难点在于中间干扰信息较多,需要排除无关的修饰成分。
转载请注明原文地址:https://tihaiku.com/zcyy/3336834.html
相关试题推荐
Themarketisnowsituated[br][originaltext]Youwillhearsomeonetalkingon
WhydidAnitaandLeechoosetotalkaboutJohnChapman?[br][originaltext]You
WhydidAnitaandLeechoosetotalkaboutJohnChapman?[br][originaltext]You
WhatdoesthecharityForwardthinkingdo?[br][originaltext]Youwillhearar
WhatdoesthecharityForwardthinkingdo?[br][originaltext]Youwillhearar
WhatdoesthecharityForwardthinkingdo?[br][originaltext]Youwillhearar
WhatdoesthecharityForwardthinkingdo?[br][originaltext]Youwillhearar
WhatdoesthecharityForwardthinkingdo?[originaltext]Youwillheararadiop
WhatisChloeconcernedabout?[br][originaltext]Youwillheartwopeoplecall
WhatisChloeconcernedabout?[br][originaltext]Youwillheartwopeoplecall
随机试题
Itwouldthenbereplacedbyaninterimgovernment,whichwould______bereplaced
Whatdoesthespeakersayaboutthesiteofthehouse?A、Thelandwasquitecheap
PartⅡReadingComprehension(SkimmingandScanning)Directions:Inthispart,y
VariationsinBritishAccentsLanguage【T1】______aspeopletrytoexpres
Software(ofcomputers),isalsocalledcomputerprograms,whichreferstoi
有关给水工程的下述说法不正确的是哪几项?( )A.城市管网中的调蓄泵站相当于水
下列关于声誉风险管理的说法,不正确的是()。A.声誉危机管理规划给商业银行创造
原发性再生障碍性贫血的诊断依据中错误的是A.网织红细胞减少 B.一般无肝、脾、
MMPI是采用()编制的客观化测验。 (A)因素分析法(B)总加评定法
制定吊装技术方案时应考虑起重机的基本参数有()。2012A.额定起重量 B.最
最新回复
(
0
)