首页
登录
职称英语
[img]2014m3s/ct_etoefm_etoefspeakc_0628_20138[/img] [originaltext]Using points a
[img]2014m3s/ct_etoefm_etoefspeakc_0628_20138[/img] [originaltext]Using points a
游客
2024-01-03
40
管理
问题
Using points and examples from the talk, explain what business organizations should do to handle the relationship with customers.
You may begin to prepare your response after the beep. Please begin your response after the beep.
选项
答案
According to the talk, to handle the relationship with customers is not too difficult.
Firstly, it’s a matter of attitude, of believing that everyone who buys from us is entitled to the best treatment they can deliver.
Secondly, no matter who is at fault, customers whom we value highly should be given the best service we could provide.
Thirdly, customers who repeatedly place large orders and pay for them will naturally get more attention than those who buy infrequently and have to be badgered to pay what they owe. However, we have to make the assumption that all customers are good unless proved otherwise.
What’s more, in certain businesses, dealing with customer complaints can vary widely, and so putting a formal policy in place may not be very helpful when it comes to dealing with them. It can be more constructive to define the stages of the complaints procedure and create a set of principles against which we can measure our actions in each stage.
解析
转载请注明原文地址:https://tihaiku.com/zcyy/3330922.html
相关试题推荐
CanadianCleanAirDay’willbeheldon______.[originaltext]Goodmorning,folks,
Thelibrariansaysthattrainingalwaysincludes[br][originaltext]Woman:Erm.
Thelibrariansaysthattrainingalwaysincludes[br][originaltext]Woman:Erm.
Thelibrariansaysthattrainingalwaysincludes[br][originaltext]Woman:Erm.
Extremophiles’arelifeformsthatcanlivein[br][originaltext]Hello,everyb
Extremophiles’arelifeformsthatcanlivein[originaltext]Hello,everybody,a
WhatisMartin’soccupation?[br][originaltext]Cindy:Hello,Brindall’sEstate
WhatisMartin’soccupation?[br][originaltext]Cindy:Hello,Brindall’sEstate
JacksaysthatinLondonthesedays,manypeople[originaltext]Announcer:There’
JoannesaysthatvisitorstoDarwinareoftensurprisedby[br][originaltext]R
随机试题
RecentfeministscholarshipconcerningtheUnitedStatesinthe1920schallenges
BargainbookshoppersmusthavebeenpleasedlookingatAmazon’sbestseller
湿胀干缩变形会影响木材的使用特性。下列属于因湿胀而造成的是()A.开裂 B.
资料 2013年5月,某审计组按照《党政主要领导干部和国有企业领导人员经济责
采用企业施工定额通过施工预算的编制而形成的成本计划属于()。A.指导性成本计
下列中成药中,含有冰片的是A.开胸顺气丸 B.祛风止痛片 C.礞石滚痰丸
使用人工呼吸机时,潮气量应调节为A.300~400ml B.400~500ml
哪种临床表现对诊断急性肾炎最有意义A.水肿 B.血尿 C.高血压 D.尿比
行政法规的制定主体是国家最高行政机关即国务院。()
当放射性核素C、N同时标记的天冬氨酸进入动物体内时,有部分化合物将存在标记原子。
最新回复
(
0
)