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  3. More and more residences, businesses, and even government agencies are usin

More and more residences, businesses, and even government agencies are usin

游客2023-11-18  48
问题      More and more residences, businesses, and even government agencies are using telephone answering machines to take messages or give in formation or instructions. Sometimes these machines give 【C1】______ instructions, or play messages that are difficult to understand. If you 【C2】______ telephone calls, you need to be ready to respond when you get a 【C3】______ The most common machine is the 【C4】______ used in residence. If you call a home 【C5】______ there is a telephone answering machine 【C6】______ you will hear several rings  and  then  a  recorded message that 【C7】______ says something like this: "Hello. We can’t come to the 【C8】______ right now. If you want us to call you back, please leave your name and number after the beep." Then you will hear a "beep," 【C9】______ is a brief, high-pitched 【C10】______ . After the beep, you can say who you are, whom you want to speak to, and what number the person should call to 【C11】______ you, or you can leave a 【C12】______ . Some telephone answering machines record for only 20 or 30 seconds after the beep, 【C13】______ you must respond quickly. Some large businesses and government agencies are using telephone answering machines to provide information on 【C14】______ about which they receive a large volume of 【C15】______ Generally speaking, using these systems 【C16】______ you to have a touch-tone phone. The voice on the machine will tell you to 【C17】______ a certain button on your telephone if you want information on Topic A, another button for Topic Band and so on. You listen 【C18】______ you hear the topic you want to learn about, and then you push the 【C19】______ button. Immediately after making your 【C20】______ , you will hear a recorded message on the topic. [br] 【C15】
选项 A、questions
B、inquiries
C、problems
D、complaints
答案 B
解析 语义衔接题。本段是讲一些商业机构和政府部门提供的录音电话一般是回答人们比较关心的问题，即回答他们收到大量咨询的问题。inquiry意为“质询”，符合语义。question意为“问题”，在商务活动中，对什么事情不清楚的质询应使用inquiry而不是question；problem表示“麻烦”的意思；complaint表示“抱怨，投诉”，在文中均没有体现。
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