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What is the conversation mainly about? [originaltext]W: Reception. May I help yo
What is the conversation mainly about? [originaltext]W: Reception. May I help yo
游客
2023-11-07
54
管理
问题
What is the conversation mainly about?
W: Reception. May I help you?
M: Yes, I’m in Room 214. I wonder if I can borrow an iron.
W: Certainly. I’ll ask the housekeeping to bring one to your room. There will be a deposit of ten dollars, which is refundable, of course.
M: Thank you. And what do I do about laundry?
W: Just use one of the laundry bags in your closet. If you put it out before ten in the morning, you will get it back by five.
M: Thanks. I have one problem that I hate to bother you with, but the air conditioner in my room doesn’t seem to work right.
W: Is there anything in particular wrong with it?
M: Yes, it seems to be making a funny noise and it isn’t really cooling the room much.
W: I’m sorry about that and I’ll call the maintenance people to check it right away.
M: Thank you very much. By the way, where can I get a newspaper?
W: We have the local newspaper here at the desk, and if you’d like a national or foreign paper, we have those in the gift shop. That’s in the lobby.
M: Thank you.
W: You’re welcome.
选项
A、A guest’s complaint about room service.
B、How to repair the air conditioner.
C、How to do laundry.
D、A guest’s asking for room service.
答案
D
解析
主旨大意题。男士身份是宾馆客人,女士是客服人员。男士提出一系列服务要求,如借熨斗,并询问了一些服务信息,如洗衣等。所以选项D为最佳答案。男士抱怨的是空调有问题,而不是客房服务,因此A错误。B、C虽有提及,但都只是对话中的某个细节,故也错误。
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