首页
登录
职称英语
[originaltext]M: If you would like to know how to deal with aggravating people,
[originaltext]M: If you would like to know how to deal with aggravating people,
游客
2023-10-31
15
管理
问题
M: If you would like to know how to deal with aggravating people, Katherine Crowley, the writer of a book called Working with You Is Killing Me will tell you the answer. She joins us now. Good to have you with us.
W: Good morning.
M: What surprised me when I read this book is you say " Quit complaining. Do something".
W: That’s right.(6)What I found in working with many thousands of people over the last 20 years is that it’s futile to try and change another person. So. the best thing you can do is begin by changing your internal reaction.
M: What’s this business about unhooking yourself?
W:(7 -1)Well, we give you this process. It’s actually four steps and the first two steps are to cool down your system. Because as we all know, when those co-workers really annoy you, you immediately get upset.(7 - 2)So the first two steps are deep breathing or doing some sort of physical exercise if you can run out of the building and walk around the block.
M: Yeah. You say you spend a lot of time talking people off the ledge, which is essentially calming them down. Then what do we do?
W:(7 - 3)Well. the next two steps would be taking action. To unhook verbally as what we say, you should find something to move the situation forward and take the high road not accusatory but a win-win kind of communication, and then you look for a business tool whether it’s documentation of some kind or sending out an e-mail or referring to a job description.
M: Alright. So what is the most common annoying type of co-workers?
W: The most common annoying type of co-workers are called "boundary-busters".
M: And how do I deal with them?
W: Most of the time you do have to confront the boundary-buster.(8 -1)But what we suggest is again to cool your system down: make sure you take the high road. What we tend to say is "You are so loud" instead of saying "You know what, it really bothers me. I can’t concentrate when your voice goes up, so can you please calm it down?"(8-2)So it’s a way, it’s a communication style and we give many examples in Working With You Is Killing Me.
M: Okay. And what’s the worst kind of co-worker?
W: Well, what we’ve decided among ourselves is the "wrecker" and this is because this person will speak very sweetly to you, and in the meantime, stab your back, one way or another, behind you.
M: Right, and what should I do about that?
W:(9)As soon as you detect that somebody is talking negatively about you, you need to just make sure that you’re at every meeting and find out what the person is saying about you. And wage your own PR campaign, get people to speak better of you, and ultimately they get caught.
M: Right. When does it get to the point that either you have to quit or the annoying person has to quit?
W: That’s a really good question. And what we say in Working With You Is Killing Me is that,(10)you actually have to figure out your tolerance level and you also need to determine what your fatal attractions are.
M: All right, I see. Thank you. I appreciate it.
6. What is the best way to deal with the annoying co-workers?
7. What is the process to unhook yourself?
8. Which of the following need you NOT pay attention to when dealing with boundary-busters?
9. Which of the following should you NOT do when you deal with the wrecker?
10. What is the key to deciding on whether you should quit or not?
选项
A、How bad the co-workers are.
B、How much you can bear annoying people.
C、How many annoying workers there are.
D、How much you can change yourself.
答案
B
解析
本题考查细节。由句(10)可知,你必须弄明白你的忍耐水平,并且需要确定你的致命诱惑是什么。因此,决定是否放弃的关键在于你能忍受讨厌的人的程度,故B为答案。
转载请注明原文地址:https://tihaiku.com/zcyy/3147063.html
相关试题推荐
[originaltext]M:What’reyoudoingupsoearly,Amanda?Haveyoudecidedtotak
[originaltext]M:What’reyoudoingupsoearly,Amanda?Haveyoudecidedtotak
[originaltext]M:What’reyoudoingupsoearly,Amanda?Haveyoudecidedtotak
[originaltext]W:IamtalkingtoRichardJohnson,anofficialoftheWorldHeal
[originaltext]W:IamtalkingtoRichardJohnson,anofficialoftheWorldHeal
[originaltext]M:Hey,Felicia.Doyouhavetimeforaquickconversation?W:Su
[originaltext]M:Hey,Felicia.Doyouhavetimeforaquickconversation?W:Su
[originaltext]M:Hey,Felicia.Doyouhavetimeforaquickconversation?W:Su
[originaltext]W:HeyGeorge,takealookatthisarticle.Itsaysseveralmajor
[originaltext]W:HeyGeorge,takealookatthisarticle.Itsaysseveralmajor
随机试题
Toachorusofangryshoutsandinsults,a【C1】______(wealth)Chicagocouple
按照《建设工程安全生产管理条例》的规定,下列作业人员中,属于特种作业人员并且必须
规模较大的单位工程,可将其能形成独立使用功能的部分为一个子单位工程。
以下内容正确的是A.戊型肝炎黄疸型较多 B.戊型肝炎是通过血制品传播的 C.
下述哪种抗心律失常药物属Ia类A.美西律(慢心律) B.普罗帕酮(心律平)
下列可以作价出资,作为固定资产投资项目资本金的有( )。 A、企业商誉
A.胶体枸橼酸铋钾 B.兰索拉唑 C.雷尼替丁 D.哌仑西平 E.氢氧化
下列机构中对证券公司自营业务进行日常监督管理的是()。 A.中国证监会及其派
某招标文件规定的最高投标限价为590万元,最低投标限价为480万元,招标
下列关于库存现金日记账格式的表述中,错误的是()。A、现金日记账的格式有三栏式和
最新回复
(
0
)