首页
登录
职称英语
[originaltext]W: Good morning. Total Insurance. Judy speaking, how may I help y
[originaltext]W: Good morning. Total Insurance. Judy speaking, how may I help y
游客
2023-10-25
68
管理
问题
W: Good morning. Total Insurance. Judy speaking, how may I help you?
M: I recently shipped my belongings from overseas back here to Australia and I took out insurance with your company. Some items were damaged during the move so I need to make a claim. What do I have to do?
W: Okay, well, first I need to get a few details about this. Can you give me your name please?
M: Yes. It’s Michael Alexander.
W: Right. Now, who was the shipping agent, Mr. Alexander?
M: It was First Class Movers.
W: Okay. Where were the goods shipped from?
M: China, but the ship came via Singapore and was there for about a week.
W: Don’t worry. All of that information will be in the documentation. Now, the dates. Do you know when the ship arrived?
M: It got to Sydney on the 28th of November.
W: Thanks. I need to take down a few details of the actual damage over the phone before you put in a full report. Can you tell me how many items were damaged and what the damage was?
M: Yes, well, three things actually. My TV, first of all. It’s a large one... very expensive.
W: Our insurance doesn’t cover electrical problems.
M: It isn’t an electrical problem. The screen has a huge crack in it so it’s unusable.
W: I see. Any idea of the price to repair it?
M: No. Well, I don’t think it can be repaired. It will need a new one.
W: Okay. I’ll make a note of that and we’ll see what we can do. Now, what was the second item?
M: The cabinet from the bathroom was damaged as well. It’s a lovely cabinet. We use it to keep our towels in.
W: And what is the extent of the damage?
M: Well, the back and the sides seem okay but the door has a huge hole in it. It can’t be repaired.
W: And how much do you think it will cost to replace it?
M: Well, when I bought it last year I paid $125 for it. But the one I’ve seen here in Sydney is a bit more expensive, it’s $140.
W: Right, and what was the third item?
M: My dining room table. It’s a lovely table from Indonesia. It must have been very hot inside the container because one leg has completely split down the middle.
W: Any idea of the price to repair it?
M: Well, I had an estimate done on this actually because it is a very special table to us. They quoted us $200, which is really pricey so I hope the insurance will cover the total cost.
W: I’m sure that will be fine.
This is the end of Conversation Two.
Questions 6-10 are based on Conversation Two.
6. What is the man’s purpose of calling the woman?
7. Where were the man’s goods shipped from?
8. What does the man want to do with the TV?
9. What is the damage of the cabinet?
10. What do we learn about the man’s dining room table?
选项
A、To make a claim.
B、To make a complaint
C、To buy insurance.
D、To ship some items.
答案
A
解析
①选项都是不定式,故本题可能问目的或原因。②对话开头女士介绍自己是Total Insurance保险公司,问男士有什么需要帮忙的。男士回答说:“我买了你们公司的保险,最近我从国外寄了一些物品回澳大利亚,但是部分物品在运输过程中损坏了,因此我要索赔(make a claim)。”A项To make a claim与原文一致,故正确。③B项To make a complaint“投诉”,C项To buy insurance“买保险”和D项To ship some items“运送物品”都与claim“索赔”这个关键信息不符。
转载请注明原文地址:https://tihaiku.com/zcyy/3128617.html
相关试题推荐
[originaltext]M:So,whatisyourplanforthisweekend?W:Idon’tknow.Doyo
[originaltext]W:Hey,Mike,throwyourstuffintothebackandrideupfrontwi
[originaltext]W:Wow,(1)Kevin,youlookamazing!Whatanicesuit!Isitnew?M
[originaltext]M:Miki,wheredidyougotouniversity?W:Iwenttouniversity
[originaltext]W:Marion,attheschoolyouworkat,dothechildrenwearunifor
[originaltext]W:Oh,Simon,Iseeyouhavetoday’spaper.M:Yes,Ireadthepa
[originaltext]M:Oh,IamnotlookingforwardtothisupcomingtriptoEurope.
[originaltext]W:Heythere,Christopher,whatareyouupto?M:I’mjustporing
[originaltext]M:Hey,Sue.Didyoucatchthegamelastnight?W:Uh...whatgame
[originaltext]M:Hello,TomGrossman’soffice.HowmayIhelpyou?W:Hi,Tom.
随机试题
Remember,livinggreenreallydoesmakeourlifedifferent!Itisahealthychoi
Onlywithcombinedefforts__________________________(我们才能期望我们的国家有新的面貌).canwe
[originaltext]W:What’syourplanfortheinteriordecorationofthehousewea
以下关于供应链管理的叙述中,正确的是( )。A.供应链管理是物流管理体系的重要
关于奥司他韦,下列说法错误的是A.不推荐用于肌酐清除率小于10ml/min的患者
教师教学反思的内容一般包括()A、家长素质 B、学生的行为 C、社会现象
进行家庭食物污染和腐败变质预防教育时 有哪些方法可进行食物的安全贮存,各有
《中华人民共和国统计法》第二次修订后实施的时间是( )。A.1983年12月8
产品组合中所包含的产品项目的总数是()。A:集中度 B:关联度 C:广度
打造共建共治共享的社会治理格局 “善于把党的领导和我国社会主义制度优势转化
最新回复
(
0
)