首页
登录
职称英语
[originaltext]W: Good morning. Total Insurance. Judy speaking, how may I help y
[originaltext]W: Good morning. Total Insurance. Judy speaking, how may I help y
游客
2023-10-25
12
管理
问题
W: Good morning. Total Insurance. Judy speaking, how may I help you?
M: I recently shipped my belongings from overseas back here to Australia and I took out insurance with your company. Some items were damaged during the move so I need to make a claim. What do I have to do?
W: Okay, well, first I need to get a few details about this. Can you give me your name please?
M: Yes. It’s Michael Alexander.
W: Right. Now, who was the shipping agent, Mr. Alexander?
M: It was First Class Movers.
W: Okay. Where were the goods shipped from?
M: China, but the ship came via Singapore and was there for about a week.
W: Don’t worry. All of that information will be in the documentation. Now, the dates. Do you know when the ship arrived?
M: It got to Sydney on the 28th of November.
W: Thanks. I need to take down a few details of the actual damage over the phone before you put in a full report. Can you tell me how many items were damaged and what the damage was?
M: Yes, well, three things actually. My TV, first of all. It’s a large one... very expensive.
W: Our insurance doesn’t cover electrical problems.
M: It isn’t an electrical problem. The screen has a huge crack in it so it’s unusable.
W: I see. Any idea of the price to repair it?
M: No. Well, I don’t think it can be repaired. It will need a new one.
W: Okay. I’ll make a note of that and we’ll see what we can do. Now, what was the second item?
M: The cabinet from the bathroom was damaged as well. It’s a lovely cabinet. We use it to keep our towels in.
W: And what is the extent of the damage?
M: Well, the back and the sides seem okay but the door has a huge hole in it. It can’t be repaired.
W: And how much do you think it will cost to replace it?
M: Well, when I bought it last year I paid $125 for it. But the one I’ve seen here in Sydney is a bit more expensive, it’s $140.
W: Right, and what was the third item?
M: My dining room table. It’s a lovely table from Indonesia. It must have been very hot inside the container because one leg has completely split down the middle.
W: Any idea of the price to repair it?
M: Well, I had an estimate done on this actually because it is a very special table to us. They quoted us $200, which is really pricey so I hope the insurance will cover the total cost.
W: I’m sure that will be fine.
This is the end of Conversation Two.
Questions 6-10 are based on Conversation Two.
6. What is the man’s purpose of calling the woman?
7. Where were the man’s goods shipped from?
8. What does the man want to do with the TV?
9. What is the damage of the cabinet?
10. What do we learn about the man’s dining room table?
选项
A、To make a claim.
B、To make a complaint
C、To buy insurance.
D、To ship some items.
答案
A
解析
①选项都是不定式,故本题可能问目的或原因。②对话开头女士介绍自己是Total Insurance保险公司,问男士有什么需要帮忙的。男士回答说:“我买了你们公司的保险,最近我从国外寄了一些物品回澳大利亚,但是部分物品在运输过程中损坏了,因此我要索赔(make a claim)。”A项To make a claim与原文一致,故正确。③B项To make a complaint“投诉”,C项To buy insurance“买保险”和D项To ship some items“运送物品”都与claim“索赔”这个关键信息不符。
转载请注明原文地址:https://tihaiku.com/zcyy/3128617.html
相关试题推荐
[originaltext]M:So,whatisyourplanforthisweekend?W:Idon’tknow.Doyo
[originaltext]W:Hey,Mike,throwyourstuffintothebackandrideupfrontwi
[originaltext]W:Wow,(1)Kevin,youlookamazing!Whatanicesuit!Isitnew?M
[originaltext]M:Miki,wheredidyougotouniversity?W:Iwenttouniversity
[originaltext]W:Marion,attheschoolyouworkat,dothechildrenwearunifor
[originaltext]W:Oh,Simon,Iseeyouhavetoday’spaper.M:Yes,Ireadthepa
[originaltext]M:Oh,IamnotlookingforwardtothisupcomingtriptoEurope.
[originaltext]W:Heythere,Christopher,whatareyouupto?M:I’mjustporing
[originaltext]M:Hey,Sue.Didyoucatchthegamelastnight?W:Uh...whatgame
[originaltext]M:Hello,TomGrossman’soffice.HowmayIhelpyou?W:Hi,Tom.
随机试题
AbrahamLincolnturns200in2009,andhe’sbeginningtoshowhisage.Whenhis
TheMoralityTestA)Fromca
22岁女性患者,浮肿伴进行性少尿3周.血压165/105mmHg,血肌酐350μ
一般而言,比率越低表明企业的长期偿债能力越好的指标有()。 Ⅰ资产负债率
下列关于科创板的说法,正确的是() ①科创板主要服务于符合国家战略、突破关键
战略性人力资源管理荟萃了多种学科的研究成果和精华,如()。A.员工培训与开发源于
耕地占用税以纳税人实际占用的耕地面积为计税依据,按照规定的适用税额标准计算应纳税
地方预算由各省、自治区、直辖市总预算组成,包括下级政府向上级政府上解的收入数额和
某危险化学品生产经营单位有甲、乙、丙、丁、戊5个库房,分别存放有不同类别的危险化
图示电路中,设二极管正向导通时的压降为0.7V,则电压为( )V。 A.0.
最新回复
(
0
)