What can we learn from the conversation? [br] [originaltext]M: Amy, did you typ

M: Amy, did you type the purchase order?
F: Yes. Is there something wrong with it?
M: Have a look. All is correct except the customer’s name. It should be "Snelling", not "Smelling".
F: Oh, yes. I’m ever so sorry.

F: Metropolitan Police.
M: This is Steven. My car’s stolen! It’s gone.
F: Calm down, sir. May I have a description of the vehicle?
M: It’s a 2013 Escort, a silver-grey, four-door 1300GL model. And it’s got a dark blue stripe along the sides.
F: But what’s the registration, sir?
M: PSV 439Y.
F: I’ve got good news for you, sir. It hasn’t been stolen. It’s been towed away.