首页
登录
职称英语
What should you do when a guest make a complaint? First, take your time and list
What should you do when a guest make a complaint? First, take your time and list
游客
2023-09-29
53
管理
问题
What should you do when a guest make a complaint? First, take your time and listen with 【B1】________After the guest expresses his complaint, you can 【B2】________to show you are listening to him and reply in a way like "I understand your problem." or "Thanks a lot for bringing up the matter to us." This will give the guest the 【B3】________that you are supporting him. If you are the person to solve the problem, then 【B4】________to solve it. If you cannot handle it, then 【B5】________ the right person who can solve it. [br] 【B5】
What should you do when a guest make a complaint? First, take your time and listen with full attention. After the guest expresses his complaint, you can repeat it to show you are listening to him and reply in a way like "I understand your problem." or "Thanks a lot for bringing up the matter to us." This will give the guest the impression that you are supporting him. If you are the person to solve the problem, then take proper action to solve it. If you cannot handle it, then inform the right person who can solve it.
选项
答案
inform
解析
分析句子结构可知,空格处前面为副词then,再往前是If引导的条件状语从句,后面是名词短语,充当宾语,句子缺少句的主语和谓语,因此空格处应该填入一个主谓结构,或者填入一个动词,与后面的名词结合,构成祈使句。结合录音填入inform。
转载请注明原文地址:https://tihaiku.com/zcyy/3057099.html
相关试题推荐
ProductionPlannerWantedApplicants(应聘者)shouldbecollegegraduateswithat
Iinsistthatyou(take)______immediateactiontoputthisright.(should)take本题考
Iftherewerenoexams,weshouldhaveamuch(happy)______timeatschool.happier
Itisimportantthatwe(get)______morepeopletoattendtheconference.(should)g
Personswhoareoverweightshouldwatchtheirdietcarefullyinordertolos
Personswhoareoverweightshouldwatchtheirdietcarefullyinordertolos
[originaltext]W:Itoldyouthatyoushouldnotbelateforclass.M:Well,I’
[originaltext]W:Itoldyouthatyoushouldnotbelateforclass.M:Well,I’
Shesuggestedatthemeetingthatwe______canceltheoriginalplan.A、shouldB、co
Youshouldlearntotake______ofeveryopportunitytoimproveyouroralEnglish.
随机试题
Whatdoesatrainingspecificationspecify?[br][originaltext]Asweknow,
[originaltext]W:Howareyougettingon,White?AreyoustillworkingfortheM
精装样式分为( )。A.纸面精装、软面精装和护封精装 B.圆脊精装、方脊精装
被称为保密天堂的国家和地区所具有的特征有()。A.银行业监管有严刑峻法
证券公司()应充分了解证券公司流动性风险水平及其管理状况,并及时向董事会及经
根据《生产安全事故报告和调查处理条例》规定,划分事故等级的要素包括( )。
女性,28岁。有十二指肠球部溃疡史3年,因为长期加班饮食无规律,今下午6时突感上
主要含有黄酮类化合物的中药有A.槐米 B.川乌 C.五味子 D.黄芩 E
政府和社会资本投资人签订的PPP项目合同体系中,权利义务边界的内容不包括(
超前锚杆、小导管支护必须与()配合使用。A.临时仰拱 B.地表锚杆 C
最新回复
(
0
)