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[originaltext]M: Hi. I have a reservation for tonight.W: And your name?M: It’
[originaltext]M: Hi. I have a reservation for tonight.W: And your name?M: It’
游客
2023-09-16
47
管理
问题
M: Hi. I have a reservation for tonight.
W: And your name?
M: It’s Nelson. Charles Nelson.
W: Okay. Mr. Nelson. That’s a room for five, and...
M: Excuse me? Do you mean a room for five dollars? I didn’t know the special was so good.
W: No, no, no. According to our records, a room for five guests was booked under your name.
M: No. No. Hold on. There must be some mistake.
W: Okay. Let’s check again. Okay, Mr. Charles
C.Nelson for tonight....
M: Ah. There’s the problem. My name is Charles Nelson, not Charles C. Nelson. You must have two guests under the name.
W: Okay. Let me check again. Oh. Okay. Here we are. Charles Nelson. A room for one for the 19th....
M: Wait, wait! It was for tonight. Not tomorrow night.
W: Hum. I don’t think we have any rooms for tonight. There’s a convention going on in town, and uh, let’s see. Yeah, no rooms.
M: Ah come on! You must have something. Anything.
W: Well. Let me check my computer here. Ah! There has been a cancellation for this evening. A honeymoon suite is now available.
M: Great. I’ll take it.
W: But I’ll have to charge you two hundred fifty dollars for the night.
M: Ah. I should get a discount for the inconvenience.
W: Well. The best I can give you is a ten percent discount plus a ticket for a free breakfast.
M: Hey. Isn’t the breakfast free anyway?
W: Well, only on weekends.
M: Okay. That’ll be fine.
选项
A、The hotel clerk confused him with another guest.
B、Rooms were overbooked for that evening.
C、There were no more rooms available for five people.
D、The price for the room was higher than he expected.
答案
A
解析
What is the first problem with the man’s reservation?
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