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[originaltext]W: Good morning, sir. Can I help you?M: Good morning! I have a r
[originaltext]W: Good morning, sir. Can I help you?M: Good morning! I have a r
游客
2023-09-13
46
管理
问题
W: Good morning, sir. Can I help you?
M: Good morning! I have a reservation for a single room with a bath here.
W: May I have your name, please?
M: Bradley, John Bradley.
W: Just a moment, sir. Yes, we do have a reservation for you, Mr. Bradley. Would you please fill out this form while I prepare your key card for you?
M: Yes. Can I borrow your pen for a minute, please?
W: Sure. Here you are.
M: What should I fill in under ROOM NUMBER?
W: You can just skip that. I’ll put in the room number for you later on.
M: I’m done; here you are. I think I’ve filled in everything correctly.
W: Let me see.., name, address, nationality, forwarding address, passport number, place of issue, signature and date of departure. Oh, here, sir. You forgot to put in the date of your departure. Here let me fill it in for you. You are leaving on...?
M: October 4.
W: Now everything’s in order. And here is your key, Mr. Bradley. Your room number is 1420. It is on thel4th floor and the daily rate is $ 90. Here is your key card with all the information on your booking, the hotel services and the hotel roles and regulations on it. Please make sure that you have it with you all the time. You need to show it when you sign for your meals and drinks in the restaurants and the bars. You also need to show it when you collect your key from the Information Desk.
M: OK. I’ll take good care of it.
W: And now if you are ready, Mr. Bradley, I’ll call the bell-boy and he’ll take you to your room.
M: Yes, I’m ready. Thank you.
W: I hope you enjoy your stay with us. M: I’ll try.
选项
A、When he eats and drinks in restaurants and bars.
B、When he books the hotel room.
C、When he wants the bell-boy’s help with the luggage.
D、When he leaves for personal reasons.
答案
A
解析
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