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[originaltext]W: Hello, I bought this laptop computer a little over a month ago
[originaltext]W: Hello, I bought this laptop computer a little over a month ago
游客
2023-09-09
53
管理
问题
W: Hello, I bought this laptop computer a little over a month ago, and I am having some difficulty with it.
M: What seems to be the problem?
W: The screen is flashing. It’s really irritating. I would like to return it and get my money back.
M: I’m sorry. Our store has a very strict return policy. Al~er more than a month, we are not able to refund your money.
W: Well, I just bought it and it’s already broken. I didn’t do anything unusual to it. I didn’t drop it or anything. I think it has some kind of manufacturing defect.
M: Your computer has a one year warranty. You could ship the computer back to the company and they will replace it.
W: Can’t I just exchange the computer here?
M: I am afraid that’s not possible after a month.
W: Can I please talk to the manager?
M: The manager? I am afraid he’s not in. We really can’t return your money, but...I would give you another one, but we no longer carry that model. We can, however, offer you a store credit. You can use it to buy another computer or anything else we carry here in the store.
W: That would be fine. Thank you very much for your help.
M: No problem.
选项
A、The CPU is broken.
B、The screen is flashing.
C、It doesn’t work.
D、It dropped to the floor.
答案
B
解析
信息明示题。男士问女士的电脑出了什么问题,女士明确回答说是屏幕闪动,故选B。
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