首页
登录
职称英语
[originaltext]W: Hello, Michael. Would you come to my office for a minute? I wa
[originaltext]W: Hello, Michael. Would you come to my office for a minute? I wa
游客
2023-09-08
51
管理
问题
W: Hello, Michael. Would you come to my office for a minute? I want to discuss something with you.
M: Sure. I’ll be there in a minute. What is the matter?
W: (22)Many of our elderly customers have never tried to use our computerized banking services. Could you tell me why?
M: (23)Hmm. it could be that they might find it strange to use those computers or machines and they didn’t like to ask for help. (24)Maybe we should offer some programs to show them how easy and convenient it is to use such devices as ATM.
W: It’s a good idea. It will help those senior citizens to know better about the bank computers, to understand how it will save them from waiting in line during regular banking hours.
M: We could also arrange some of our staff to help those who might do their business with a computer while waiting in line. The customers would be happy to find that they could enjoy a more efficient service.
W: (25)We could do that. How about a pamphlet or something to distribute on a Seniors’ Day? A beautiful booklet will enable them to learn how to handle the machines quickly.
M: Sounds good. Actually the elderly need more assistance and instruction in such modern matters.
W: (25)Let’s go forward with it right now.I want our customers to know just how convenient the computers are and how much we care about their concerns.
M: Ok. I’ll make some arrangements for that soon.
选项
A、To provide some instructions for the elderly.
B、To remind the elderly of the personal services in the bank.
C、To ask the clerks to offer help for the elderly.
D、To simplify the operation of computerized banking services.
答案
A
解析
请求建议题。男士说或许应该为顾客做一些讲解(offer some programs to show them).告诉顾客使用 ATM之类的机器有多简单方便(how easy and convenient it is to use such devices as ATM)。故正确答案为A。
转载请注明原文地址:https://tihaiku.com/zcyy/2995720.html
相关试题推荐
[originaltext]Thenationalweathermapshowsahighpressureareaallalong
[originaltext]Thenationalweathermapshowsahighpressureareaallalong
[originaltext]Howmanymendohousework?Recently,aEuropeancommissiontr
[originaltext]W:Hi,ProfessorHiggins.M:Hi,Julia.W:Wouldyoubeabletoh
[originaltext]W:Hi,ProfessorHiggins.M:Hi,Julia.W:Wouldyoubeabletoh
[originaltext]W:Hi,ProfessorHiggins.M:Hi,Julia.W:Wouldyoubeabletoh
Directions:Forthispart,youareallowed30minutestowriteashortessayent
[originaltext]AbrahamLincolnwasborninKentuckyonFebruary12,1809.Wh
[originaltext]AbrahamLincolnwasborninKentuckyonFebruary12,1809.Wh
[originaltext]W:Hi,Larry,areyouwaitingtoseeProfessorJamison,too?M:Y
随机试题
Thisisastoryabout______.[br]IntheendLordNorthwood______.A、orderedPa
Asourbosswasawayonabusinesstrip,Iwasaskedto______theweeklystaff
FactsaboutDepressionInanygivenone-year
SevenWaystoCreateaHappyHouseholdEveryfamilyisd
线性范围测定有多种条件需要满足,但除外A.待测标本的浓度范围要足够大B.待测标本
药品储存应实行色标管理,其中不合格药品的色标为A、黄绿色 B、红色
有关使用无菌手套的叙述,不正确的是A.戴无菌手套时,应先将手洗净擦干 B.戴手
给水管网的维护管理,每月应()。A.对铅封、锁链进行一次检查,当有破坏或损坏时
甲向乙借款100万元,并以价值150万元的自由房屋提供抵押担保。但是,该房屋在抵
(2019年真题)根据税收征收管理法律制度的规定,下列关于税务行政复议管辖的表述
最新回复
(
0
)