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  3. Research now suggests companies that try to make employees happy could benef

Research now suggests companies that try to make employees happy could benef

游客2023-09-04  80
问题     Research now suggests companies that try to make employees happy could benefit from improved levels of productivity. Where Slough’s most famous office manager leads, eminent (杰出的) economists follow. David Brent’s declaration that he wanted to be remembered as "the man who put a smile on the face of all who he met" may once have been dismissed as management mumbo-jumbo (怪诞的东西).
    But it appears the Brentmeister General may have been on to something. A team of economists has now produced research that suggests there are clear links between workers’ happiness and their productivity. The team, led by Andrew Oswald, a professor of economics at Warwick Business School and a leading authority on the relationship between economics and mental health, said its research has important implications for the worlds of politics and business.
    "We find that human happiness has large and positive causal effects on productivity," the team said. "Positive emotions appear to invigorate (鼓舞) human beings, while negative emotions have the opposite effect." The team conducted a range of exercises in their research. In one, students were shown a 10-minute film based on comedy routines performed by a well-known British comedian. The film succeeded in raising the reported happiness levels of those who saw it, compared to those who did not see it. Among the subjects who reported higher happiness levels after seeing the comedy film, productivity was significantly higher than for the other subjects, for both men and women. Significantly, subjects who watched the comedy film but did not report higher levels of happiness were unable to demonstrate higher levels of productivity.
    The findings led the economists to claim: "The increase in productivity seems to be linked to the increase in happiness, not merely to the watching of the comedy movie per se." The team also found that those who had experienced a death or illness in their families within the past two years performed 10 percent worse than others.
    Questioning the students about their family backgrounds also led to interesting results. The researchers, for example, found that subjects whose parents had recently divorced did not appear less happy or less productive. They noted: "One exception to our findings concerns the subject of parental divorce. Students whose parents have recently divorced did not report being less happy than others in the study, and they did not demonstrate reduced productivity."
    Economists have long debated how productivity can be raised through improved skills and the education of workers, or the introduction of new technology. But the Warwick team suggested that their work has opened up a new line of inquiry: "Our recent research investigates an important but often overlooked ingredient—that of human emotion."
    They concluded: "If happiness in the workplace brings increased returns to productivity, then human resource departments, business managers and the architects of promotion policies will want to consider the implications." [br] The research team led by Andrew Oswald draws a conclusion that______.
选项 A、workers’ emotions have little effect on their performance
B、workers’ emotions play an important role in their productivity
C、positive emotions will do good to people’s health
D、negative emotions will sometimes do good to people’s health
答案 B
解析 细节推断题。第二段第二句指出，Andrew Oswald领导的研究小组的研究表明，员工的幸福感与他们的生产力之间存在明显的联系。幸福感属于情绪的范畴，因此可推知，员工的情绪状态对生产力的高低起到很重要的作用，所以B)为答案。
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