2. 职称英语
  3. For this part, you are allowed 30 minutes to write A Letter to the Manager of a

For this part, you are allowed 30 minutes to write A Letter to the Manager of a

游客2023-07-30  54
问题 For this part, you are allowed 30 minutes to write A Letter to the Manager of a Supermarket. Dm should write at least 120 words following the outline given below in Chinese. Pay attention to the form of the letter.
1. 你以顾客的身份给一定超市的经理写一封投诉信。投诉信应包括以下要点：
投诉原因
2. 你的要求
选项
答案                   A Letter to the Manager of a Supermarket
Dear Manager,
    I bought an air conditioner in your supermarket yesterday. After it was delivered home and its package untied, I found to my dismay that the paint on several places of the surface had been scratched off. And after it was installed in the living room, we found that it didn’t work well: it sent warm air when the cool air was wanted; and it sent cool air when we expected the room to be warmer. Then I sent it back to your supermarket, where I was received by one of your receptionists. On hearing my intention of exchanging it for another, he flatly refused, on the ground that your supermarket would not accept any goods once they had been sold.
    As a consumer, I think I have the right to protect my own interests. And the supermarket should have set up certain measures and rules to protect the fights of consumers. And the supermarket has the responsibility to exchange the air conditioner for a good one for me. Dear Manager, I do hope that you can look into this matter and give me a satisfactory reply.
    I look forward to heating from you. And thank you for taking your time to read this letter.
                                                                 Sincerely yours,
                                                                   Wang Ming
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