首页
登录
职称英语
In recent yearn, Israeli consumers have grown more demanding as they’ve beco
In recent yearn, Israeli consumers have grown more demanding as they’ve beco
游客
2023-07-23
45
管理
问题
In recent yearn, Israeli consumers have grown more demanding as they’ve become wealthier and more worldly-wise. Foreign travel is a national passion; this summer alone ,one in ten citizens will go abroad.【S1】______to higher standards of service elsewhere. Israelis are returning home expecting the same. American firms have also begun arriving in large numbers. Chains such as KFC, McDonald’s and Pizza Hut are【S2】______a new standard of customer service, using strict employee training and constant monitoring to ensure the friendliness of frontline staff. Even the American habit of telling【S3】______customers to "Have a nice day" has【S4】______on all over Israel. "Nobody wakes up in the morning and says, ’ Let’s be nicer, ’"says Itsik Cohen ,director of a consulting firm. "Nothing happens without competition."
Privatization, or the threat of it, is a motivation as well. Monopolies(垄断者)that until recently have been free to take their customers for granted now fear what Michael Perry, a marketing professor, calls" the revengeful(报复的)consumer. "When the government【S5】______up competition with Bezap, the phone company, its international branch lost 40% of its market share, even while offering competitive rates. Says Perry, "People wanted to【S6】______for all the years of bad service. "The electric company, whose monopoly may be short-lived, has suddenly stopped requiting users to wait half a day for a repairman. Now, appointments are【S7】______to the half-hour. The【S8】______El A1 Airlines, which is already at auction(拍卖),has【S9】______its employees to emphasize service and is boasting about the results in an ad. campaign with the slogan, "You can feel the change in the air. "For the first time, praise【S10】______complaints on customer survey sheets.
A)disclosed B)exposed C)settling
D)setting E)opened F)scheduled
G)retained H)retrained I)restrained
J)graceless K)campaign L)outnumbers
M)revenge N)caught O)departing [br] 【S5】
选项
答案
E
解析
opened 与up一词构成固定词组open up,意思是“展开”。原文指政府与Bezap 公司展开竞争。
转载请注明原文地址:https://tihaiku.com/zcyy/2863487.html
相关试题推荐
Inrecentyears,therehasbeenanincreasingawarenessoftheinadequacies
[originaltext]Inrecentyears,manyAmericansofvariousageshavebecomei
[originaltext]Inrecentyears,manyAmericansofvariousageshavebecomei
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
Inrecentyears,moreandmoreforeignersareinvolvedintheteachingprogr
随机试题
ThereisnearlyeverythingonsalesateBay,andevenhumankidneyisallowed.[
冲击力加载的特点是荷载作用时间极为短促,在它的作用下使被加载结构产生下列何种振动
对苏轼《念奴娇·赤壁怀古》中“乱石穿空,惊涛拍岸,卷起千堆雪”三句解释正确的是(
A.肾上腺素 B.去甲肾上腺素 C.异丙肾上腺素 D.多巴胺 E.麻黄碱
商业银行发行金融债券应具备的条件有()。 Ⅰ.具有良好的公司治理机制 Ⅱ.
最早提出启发性教学的是()。A.孟子 B.孔子 C.老子 D.荀子
下列属于商业银行面临的项目风险的是()。 A.收益下降B.技术故障造
商业银行对抵债资产的账实核对时间至少应为()一次。A:每半年B:每季度C:每
农业现代化成就被誉为“沙漠奇迹”的国家是()。A.美国 B.德国 C.英国
下列有关用电计量装置的规定,说法正确的是( )。A.用电计量装置设计应征得检定机
最新回复
(
0
)