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[originaltext]M: This was a time-sensitive document! There’s no point in delive
[originaltext]M: This was a time-sensitive document! There’s no point in delive
游客
2023-07-21
20
管理
问题
M: This was a time-sensitive document! There’s no point in delivering it three hours later! Our customer is dead for it!
W: I’m sorry, sir. The deliveryman unfortunately got involved in a car accident and maybe I could connect you to our complaints department if you wish to take it further.
Q: What is wrong with the document?
选项
A、It got lost.
B、It was delivered late.
C、It was delivered to a wrong place.
D、It damaged in the course of delivering.
答案
B
解析
从对话中可以听出,在男士抱怨了文件迟到了three hours later三个小时后,女士对此表示了歉意,并解释说因为邮递员不幸卷入了一起交通事故中导致了这个结果。故选B)项。
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