It may be inferred from the passage that ______. [br] The example of El A1 Airli

游客2023-07-14  32

问题 It may be inferred from the passage that ______. [br] The example of El A1 Airlines shows that ______.

选项 A、revengeful customers are a threat to the monopoly of enterprises
B、an ad campaign is a way out for enterprises in financial difficulty
C、a good slogan has great potential for improving service
D、staff retraining is essential for better service

答案 D

解析 推理题。根据文章最后三句话:正在拍卖的E1 A1航空公司重新培训了员工,并以口号“你可以感觉到空中的变化”告诉大家其培训的结果(air有“空中”的含义,也有“态度”的含义,是个双关语),因此这与D项“E1 A1航空公司的例子表现了职工的重新培训对于提高服务质量是必须的”一致,故D项是正确答案。
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