首页
登录
职称英语
Complaining about faulty goods or bad service is never easy. If something yo
Complaining about faulty goods or bad service is never easy. If something yo
游客
2023-07-09
52
管理
问题
Complaining about faulty goods or bad service is never easy. If something you have bought is【B1】______, you are actually not asking for a【B2】______to get it put right. It is the shopkeeper’s 【B3】______to take the complaint seriously and to【B4】______or repair a faulty article, because he is the person with whom you have【B5】______an agreement. On the other hand, the【B6】______ may have a part to play but that comes later.【B7】______should be made to a responsible person. Go back to that shop, taking with you any【B8】______you may have. Ask to see the buyer in a large store. In a small store, the assistant may also be the owner, so you can complain direct. In a chain store ask to see the manager.【B9】______. Otherwise, you may never find out who dealt with the complaint later. Even the bravest person finds it difficult to stand up in a group of people to complain.【B10】______. At this stage you should give any receipt numbers, but you should not need to give receipts or other papers to prove you bought the article.【B11】______. Be sure to keep copies of your own letters and any that you receive. [br] 【B7】
Complaining about faulty goods or bad service is never easy. If something you have bought is(36)faulty, you are actually not asking for a(37)favor to get it put right. It is the shopkeeper’s(38)responsibility to take the complaint seriously and to(39)replace or repair a faulty article, because he is the person with whom you have(40)entered an agreement. On the other hand, the(41)manufacturer may have a part to play but that comes later.(42)Complaints should be made to a responsible person. Go back to that shop, taking with you any(43)receipt you may have. Ask to see the buyer in a large store. In a small store, the assistant may also be the owner, so you can complain direct. In a chain store ask to see the manager.(44)If you telephone, ask the name of the person who handles your inquiry. Otherwise, you may never find out who dealt with the complaint later. Even the bravest person finds it difficult to stand up in a group of people to complain.(45)Write a letter and stick to the facts when you don’t want to do it in person. At this stage you should give any receipt numbers, but you should not need to give receipts or other papers to prove you bought the article.(46)If you are not satisfied with the answer you get, or if you do not get a reply, write to the director. Be sure to keep copies of your own letters and any that you receive.
选项
答案
Complaints
解析
此处位于句首,缺少名词作主语。complaint意为“投诉,抱怨”,首字母应大写且为复数。
转载请注明原文地址:https://tihaiku.com/zcyy/2821797.html
相关试题推荐
[originaltext]M:Wanttogooutandgetsomethingtoeat?W:Ican’t.Ihavea
Thefactthatsuperiorservicecangenerateacompetitiveadvantageforaco
Thefactthatsuperiorservicecangenerateacompetitiveadvantageforaco
Thefactthatsuperiorservicecangenerateacompetitiveadvantageforaco
[originaltext]ThefirstpostalserviceinNorthAmericabeganinNewEnglan
[originaltext]W:Excuseme,waiter,butIthinkthereissomethingwronginmy
[originaltext]W:Excuseme,waiter,butIthinkthereissomethingwronginmy
WhenMikeKellyfirstsetouttobuildhisownprivatespace-ferryservice,hef
WhenMikeKellyfirstsetouttobuildhisownprivatespace-ferryservice,hef
WhenMikeKellyfirstsetouttobuildhisownprivatespace-ferryservice,hef
随机试题
At14,thoughnotlaterinlife,HenryRobinsonLucewasagreatsupportero
Tolearnwithsuccessisnotaverydifficulttaskofsomefundamentalprin
关于替代定理的应用,下列叙述正确的是()。A.已知某无源支路中的电流大小和方向
某城市2017年的住户调查资料如下:小张夫妻两人一年工资性收入12万元,有一个2
下列不属于我国基金份额持有人权利的是( )。A.分享基金财产收益 B.查阅基
具有抗凝血作用的化合物是A.羟甲香豆素B.七叶内酯C.补骨脂内酯D.亮菌甲素E.
一患者,32岁。检查发现气管向左侧移位,右侧胸廓饱满,触觉语颤消失,叩诊鼓音,最
站用交流电低压系统应采用三相四线制,系统的中性点()接地。(A)直接(B
企业年金由国家宏观指导、企业内部决策执行,费用由企业和职工个人缴纳,企业缴费在工
投资项目决策分析与评价的基本要求包括贯彻落实科学发展观、资料数据准确可靠和()
最新回复
(
0
)