Understanding what to measure and why it

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问题 Understanding what to measure and why it is being measured are key contributors to which part of the Service Lifecycle?( ) 。A.Service StrategyB.Continual Service ImprovementC.Service OperationD.Service Design

选项 A.Service Strategy
B.Continual Service Improvement
C.Service Operation
D.Service Design

答案 B

解析 了解用测量什么,为什么测量,是服务生命周期哪一部分的关键?A.  服务策略 B.  持续服务改进C.  服务执行D.  服务设计
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