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all of the following are function of crm
all of the following are function of crm
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2022-08-02
30
问题
all of the following are function of crm system except ()A、automation procurementB、automation salesC、automation marketingD、automation customer service
选项
A、automation procurement
B、automation sales
C、automation marketing
D、automation customer service
答案
A
解析
CRM是客户关系管理(CustomerRelationshipManagement),包括自动化的市场、销售和客户服务,没有采购(Procurement)一项。
A、自动化采购
B、自动化销售
C、自动化营销
D、自动化客户服务
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本试题收录于:
高级信息系统项目管理师题库软件水平考试初中高级分类
高级信息系统项目管理师
软件水平考试初中高级
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